Windows 8 and 8.1 Forums


Windows 8.1 expiring but won't accept product key?

  1. #11


    Posts : 22,568
    64-bit Windows 10


    It means that something is funky with the way your PC was activated. Possibly as Parks said about Lenovo maybe using KMS, and the KMS server is not online to be found.

    You might contact Lenovo to see what they have to say. They may already be aware of this, and have a solution available.

    Lenovo Support - Contact Support (US)?

    http://support.lenovo.com/en_US/feed...cID=MIGR-76613

      My System SpecsSystem Spec

  2. #12


    Curcelli, I agree you should contact Lenovo - also you may want to run this command from command promt... slmgr -dlv.

    It wil display the type of install.. OEM, VL, Retail etc... also whether you are in grace period as we assume.
      My System SpecsSystem Spec

  3. #13


    Posts : 13
    windows


    I just got off the phone from Lenovo and the guy said it shouldn't be doing this as it is pre-installed and he recommended that I back up my system and do a system restore.

    Does this sound like the right fix?
      My System SpecsSystem Spec

  4. #14


    Posts : 22,568
    64-bit Windows 10


    It's a last ditch effort, but it may help.

    They may mean to do a factory restore though.
      My System SpecsSystem Spec

  5. #15


    Posts : 13
    windows


    What is my best route of action?

    I would rather not do a restore but it looks like it is my only option at the minute or I may take it back to the shop I got it to be honest.

    Would rather a new laptop.
      My System SpecsSystem Spec

  6. #16


    The reason I suggested that command was to check if that installation is dodgy..i.e. running an exploit.. if so, that store needs to be reported.
      My System SpecsSystem Spec

  7. #17


    Posts : 13
    windows


    Quote Originally Posted by Superfly View Post
    The reason I suggested that command was to check if that installation is dodgy..i.e. running an exploit.. if so, that store needs to be reported.
    How do I run a command?
      My System SpecsSystem Spec

  8. #18


    Right click on the Windows icon and select Command Prompt... then type slmgr -dlv in the window and hit enter.
      My System SpecsSystem Spec

  9. #19


    Posts : 13
    windows




    Anything seem odd with it?

    Also is this safe to put on here?
      My System SpecsSystem Spec

  10. #20


    Yes, Core is not supposed to be volume licensed - that's a loophole found by using an exploit.. also the KMS server IP address is that of your local machine (KMS servers run on a LAN) - this further points to an exploit.

    You need a clean install from recovery - hopefully that too has not also been compromised. Then run that command again and let us know.
      My System SpecsSystem Spec

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Windows 8.1 expiring but won't accept product key?
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