Latest 8.1 64-bit Update Hoses 32-bit programs?

IceWolf

New Member
Messages
14
Location
Melissa, TX
The latest 8.1 64-bit update - KB2919355 - is a cumulative update for 64 bit systems. It is nearly 1 Gb of data. After installing this update I began to notice that certain 32-bit programs would not start, producing error messages like this:
"The program is not completely installed, or it asked you to reboot, but you did not reboot. Or, the program is not installed in this user's space (or similar)."

I am not using Windows "apps". I have ClassicShell installed and use the desktop to navigate and run programs as administrator.

Previous to the update listed above, everything worked normally if you can call 8.1 normal. The problem was beyond my ability to track down. After a complete re-install I updated up to but not including the latest mega update above. Everything now works fine again. The information panel on the update takes you to a Microsoft web site explaining what is going on. One section of this informative page lists all known programs that no longer work after updating. Seriously?

Instructions with the update say that no further updating will be available without first installing KB22919355. Great! I did see a post last week posted here:
http://www.eightforums.com/performa...s-event-id-10016-errors-win-8-pro-64-bit.html

Is this post referring to my specific issue? Perhaps others have noticed a problem like this.

Thanks!
IW
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    None
    CPU
    AMD Athlon X2
    Motherboard
    Asus M3A78
    Memory
    2 gig
    Graphics Card(s)
    NVIDIA GeForce 8400
    Browser
    FF
    Antivirus
    Comodo
The update is KB2919355. I've had it installed since 4/16 and haven't experienced the problems you describe. It did take three attempts before it succeeded with some other updates installed in between.

After looking closer at my update history I see it actually installed twice. Once on 4/11 and then again on 4/16. Strange. Maybe I applied a restore point around that time.

In any case, I've not experienced your problem.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Anyone else please confirm that problem OP described is coming up as I plans to install this update.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
Since I now keep an image drive of my latest working installation, I will install it again and see if there are any further clues.
Thank you,
IW
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    None
    CPU
    AMD Athlon X2
    Motherboard
    Asus M3A78
    Memory
    2 gig
    Graphics Card(s)
    NVIDIA GeForce 8400
    Browser
    FF
    Antivirus
    Comodo
The update is KB2919355. I've had it installed since 4/16 and haven't experienced the problems you describe. It did take three attempts before it succeeded with some other updates installed in between.

After looking closer at my update history I see it actually installed twice. Once on 4/11 and then again on 4/16. Strange. Maybe I applied a restore point around that time.

In any case, I've not experienced your problem.

No issues here either. There was an update to KB2919355 that was released with the exact same KB number, only it was a lot smaller. They patched the patch. I was running the leaked version so I got that same update 3 times.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Possible to get this Update as offline installer from Microsoft official website?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I have HP Envy m6 1102tx and last time I upgraded to Windows 8.1, had to hunt around internet for Driver updates and solutions. Is there going to be problem with drivers after applying this update?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
I had no issues after applying update 1. Just for clarification, the link I posted is just update 1, its not 8.1 with update 1.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Update on original trouble

After re-installing Win 8.1 64-bit and leaving well enough alone, I was able to install the cumulative update (referenced above) without experiencing crashes and strange error messages. I am currently up to date and none of the more recent updates causes trouble with 32 bit programs, even the ones that are not officially supposed to work. Why wouldn't they? I doubt if the creators of lots of very useful programs will rush to roll out their 64 bit version. That is nuts.

My only guess about why the errors happened in the first place is the use of a registry cleaner (PowerTools). Up through XP this program was necessary to keep the O.S. alive and well. I'm not sure it will be necessary now. The files and registry entries that it lists are valid registry entries and not false links, so if you use PT, look carefully at what files it selects to delete! My second guess is that we have hard and symbolic links which did not exist in XP. Unless you know what you are doing and how to create/modify a link...leave it be.

As for the question about the HP printer drivers (how did that come up?) simply download the extra printer drivers when installing a new printer. The Envy series appears in the list.

IceWolf
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    None
    CPU
    AMD Athlon X2
    Motherboard
    Asus M3A78
    Memory
    2 gig
    Graphics Card(s)
    NVIDIA GeForce 8400
    Browser
    FF
    Antivirus
    Comodo
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