Windows 8 and 8.1 Forums


Latest Windows 8.1 update - after login black screen only.

  1. #1


    Posts : 3
    Windows 8.1 Pro Pack with Media Center 64-bit Operating System

    Latest Windows 8.1 update - after login black screen only.


    Yesterday I installed an update for Win 8.1 (It was around 90 some mb) after I login I only get a black screen with a useless white cursor. Screensaver works fine, when I do a CNTRL/SHIFT/ESC the task manager box pops up for a few seconds and disappears. I was able to create another user account and everything works fine, but I need to get my first account working properly ASAP. Any ideas? Thanks!!!
    Last edited by MLyman; 19 May 2014 at 19:32.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8.1 Pro Pack with Media Center 64-bit Operating System


    Is there a way to access all of my programs from my original administrator user account? That would work too. I set up my new user account as an administrator too. Thanks.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 Pro Pack with Media Center 64-bit Operating System


    I was able to transfer all of my documents to the new account.
      My System SpecsSystem Spec

  4. #4


    RWC, CA USA
    Posts : 41
    Windows 8.1 64 bit


    I tried updating late last year when the update first was offered. Same thing happened to me and I was allowing MS to remotely control my computer to try to fix the mess the installation made. After 4 long hours she finally told me to just do a refresh and if that didn't work to do a full install. I had to do the full install. I really wish she would have thought about what you did as another option. Black screen, no task bar and just a cursor. I called it 'Cursor in the Dark'. Not fun at all.
      My System SpecsSystem Spec

  5. #5


    Most probably incompatible display driver. You have to update it before installing 8.1 upgrade. That's what happened to me once. When I installed Win8.1 directly, video card worked but with MS drivers that are pretty basic. Had to install newest ones from AMD (they were a week late with new ones).
    Later on I installed Win8 again, installed updated drivers and than upgraded to 8.1 thru the store and there was no "white arrow-black screen syndrome" any more. In the interim I run Win8.1 compatibility check and sure enough it pointed to driver problem. Ever since Vista MS has compatibility checker.
      My System SpecsSystem Spec

  6. #6


    RWC, CA USA
    Posts : 41
    Windows 8.1 64 bit


    Yea, that was one thing that the MS tech mentioned that the NVIDIA drivers were not good. Now I can't upgrade at all. The stupid store keeps telling me I need Admin privilages to install the update. Uh, I am the Admin! So I guess I'm stuck on 8 until I get a new computer. Just wish I could tell the OS to stop with the green banner upon booting in every other day. It's annoying. I've wasted too much time on this update crap. I really hate this new way of doing things. Feels like I'm back in Linux.
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by RAMWolff View Post
    Yea, that was one thing that the MS tech mentioned that the NVIDIA drivers were not good. Now I can't upgrade at all. The stupid store keeps telling me I need Admin privilages to install the update. Uh, I am the Admin! So I guess I'm stuck on 8 until I get a new computer. Just wish I could tell the OS to stop with the green banner upon booting in every other day. It's annoying. I've wasted too much time on this update crap. I really hate this new way of doing things. Feels like I'm back in Linux.
    Win 8 actually runs pretty good on older and weaker HW but without proper drivers (and they are manufacturer's responsibility) you maybe up the proverbial creek.
      My System SpecsSystem Spec

  8. #8


    RWC, CA USA
    Posts : 41
    Windows 8.1 64 bit


    Well spent a few hours with an MS tech. My situation has been escalated to Tier 2 support and they will be calling me between 9 and 11 AM on Sunday morning. Gotta get the coffee going and hope for the best. If not I think I'm just going to give in and pay the $99.00 for the full disk over at Amazon and be done with it.

    Now I just need really easy to understand system backup software. I've got an external RAID array (just two drives). The one thing I hate about some backup software is that it's all saved in an encrypted file format, that's really not the way I want to go. I'd just like a straight forward solution. Any suggestions?
      My System SpecsSystem Spec

Latest Windows 8.1 update - after login black screen only.
Related Threads
I have a very frustrating problem, and I am not sure which section it belongs in. It started a week or so ago. It will post and boot to the login screen just fine. Once I login, I have a very limited amount of time before he screen goes black. Sometimes a minute, sometimes only a few seconds. If I...
Hello, So on my computer, something strange happens when I uninstall UxStyle. It has broken my Windows install once and it has done it again. The first time, I kept on doing system restores to see what was the problem that made that black screen. After trial and error, I narrowed it down to...
Just installed 8.1. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "?CreateRect@Value@DirectUI@@SAPEAV12@HH... could not be located in the dynamic link library C:\Windows\System32\Windows.UI.Immersive... sfc scannow...
I've searched all over for solutions to this. Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del...
For some reason after I sign into my user on my desktop, A blank screen appears and nothing loads. I tried the avast configuration since I'm using avast but it didnt work. I tried scanning the system in command promp and it says one corrupt ile was repaired... What is wrong with my computer? And...
I posted this question earlier but I fixed the problem. Now the answer to what I'm looking for is how can I stop avast from making a black screen popup. I used this tutorial- How to solve Windows 8 black screen problem after login | Ask4pc It didnt work. Anything else that will work?
Hi everybody. I'm kinda desperate with that problem, i hope you can help me. I installed Win8 Pro, everything fine, i installed some programs and the latest drivers from Nvidia, i ran windows update so i rebooted, bios screen was right and then it appeared the win8 screen with the window and...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook