Windows 8 and 8.1 Forums

Windows Update Diagnostic Program on 5/14/2014-2 Issues

  1. #1

    Windows Update Diagnostic Program on 5/14/2014-2 Issues

    I need help with the following 2 issues after running above program:

    (1) Problems installing recent updates not fixed after Repair Windows Update completed. I checked the recent list of the 13 updates installed on 5/13 and it looks like all were installed. So I don't know what the issue is.

    (2) Check for missing or corrupt files detected after Repair Missing or Corrupt Files completed.

    There's also a windows update error 0x80070057 that was fixed. But under "Detection Details", there's 3 information icons:

    Error Report stating root cause, error code and time detected

    Collected File containing file name

    Service Status: Problem with BITS service: The requesting service has already been started. More help is available by typing NET HELPMSG 2182.

    Then the following information: Computer Name; pc; Windows version: 6.3 (shouldn't that be 8.1?); Architecture: x64

    None of this makes sense to me. I need help as to what I need to do.

    Thank you.

      My System SpecsSystem Spec

  2. #2

    I have looked for help on the above in every possible way I could think of and couldn't find anything related to my problem. Are the issues in the above post anything to worry about, did I misread the above information and there is nothing wrong, etc.?

    Thank you.
      My System SpecsSystem Spec

Windows Update Diagnostic Program on 5/14/2014-2 Issues
Related Threads
Read more at: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014 See also: Install the latest Windows 8.1 Update - Microsoft Windows Help
Source: Microsoft Security Bulletin Advance Notification for February 2014
More info here: I just went into Windows Update and the version for IE within Windows 8 is available already (at least where I am).
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