Windows 8 and 8.1 Forums


Update to 8.1 just keeps downloading for hours - and dies.

  1. #1


    Posts : 3
    windows 8

    Update to 8.1 just keeps downloading for hours - and dies.


    I'm on W8 and want to update to 8.1 but I have tried three times with the same result.

    In the store I start the download and it seems to start correctly (just like on two other laptops that I have updated successfully within the last week). However, nothing else happens. The screen says downloading and the thermometer crawls from left to right for a while, indicating that it is, in fact, doing something (I am on a 40/40 line).

    After about 30 minutes or so the thermometer start from the left margin Again. No explanation as to why. Same story Again. It sometimes takes 15 minutes before it seems to start allover again, and sometimes considerably more, but the end result is the same: After hours on end it seems to die and nothing happens. The job list indicates that nothing is running.

    And Windows 8 does not seem to be influenced by all this. It looks and feels the same.

    Can anyone point me to a possible explanation?

    zoega

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8.1


    Unfortunately for many people this update is a mess.
      My System SpecsSystem Spec

  3. #3


    Pembrokeshire, South Wales, UK
    Posts : 653
    Windows 7 Ultimate SP1 32 bit/ Windows 8.1 64 bit


    I'll leave this to the experts but Jeff I believe he wants to go from 8 to 8.1, of course then he will have to do the 8.1 Update.

    I'm sure you wont have to wait long for someone to help you zoega and Welcome to the Forum.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8.1


    Perhaps one of the problems he is having is the fact that updating from Windows 8 to Windows 8.1 now includes the troublesome Windows 8.1 update KB2919355 which is why I mentioned the problems people are having.

    Prior to this recent "update" one would update to Windows 8.1 from the Store and then the Windows 8.1 Update was offered. Now everything is included in one update.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8


    Quote Originally Posted by Joan Archer View Post
    I'll leave this to the experts but Jeff I believe he wants to go from 8 to 8.1, of course then he will have to do the 8.1 Update.

    I'm sure you wont have to wait long for someone to help you zoega and Welcome to the Forum.
    Yes, I am handling three laptops - my own, my wife's and my neighbour's. After moving the other two to 8.1 I just want my own to be in sync. However, I guess I can live with 8 for a while until somebody comes up with a solution.

    I dont know how which updates I am dealing with. It just says "11 updates" in he upper right corner.

    How can I find out which error codes I end up with? As mentioned above it just dies and tells me nothing. Is the error listed somewhere that I can find it?

    Thanks for the welcome, Joan

    zoega
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8.1


    There are literally thousands of posts about the problem with this update on the MS Community Forum. Unfortunately there does not appear to be one solution which works for everyone You can wade through the myriad "fixes", solutions, workarounds and suggestions posted there or wait until MS finds a fix. Recently the moderators of that forum have been urging people to open a support case as it appears MS still doesn't know what the problem is.
      My System SpecsSystem Spec

  7. #7


    Posts : 3
    windows 8


    Makes you Wonder, doesn't it?

    zoega
      My System SpecsSystem Spec

Update to 8.1 just keeps downloading for hours - and dies.
Related Threads
hi there, I have a Acer Aspire E1 570 laptop that I use for college, the laptop is less then 8 months old. For some reason recently it starting going dead at 40% battery charge remaining. I ran a powercfg -energy from the command prompt and it said that my batterys designed charge is 37000 and...
Audio/Video randomly dies? in Sound & Audio
I've had this laptop over a year now, and just recently I've noticed when I leave it on a while and come back, either the audio of the entire laptop will die, or online videos just won't play. After restarting it goes back to normal until a few hours later when it happens again. I'm not sure what...
As has been my practice for many years, back to Windows 3.1, about every six months I wipe my hard drive and reinstall everything. Up to and including version 7, this process usually completed in 2-3 hours. Six months ago I installed 8 on my laptop and upgraded to 8.1. Today I wiped my SSD and...
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete. What's going on?
'Installing update 4 of 8" ...five hours later... in Windows Updates & Activation
Info on my computer: http://i.imgur.com/jjQur.png My Asus Windows 8 laptop has been updating for about five hours. Holding down the power button for a hard restart just 'pauses' it, continuing the update from the same spot as soon as it's turned back on. It's safe to assume...
Update stuck... 12 hours now! in Windows Updates & Activation
I was seeing some threads about this but it was not clear how to stop it. I have a new Lenovo laptop with Windows 8. Last night I was trying to uninstall something but it wouldn't let me.... said it was installing something else. So I went to restart my computer and then got the blue screen...
stuck on update 12/14 for 3+ hours in Windows Updates & Activation
Hello, My hp pavilion dv7 laptop has been updated to W8 about 2 weeks ago and a few updates were succesfuly installed since then. Today though, it downloaded 14 updates and I restarted it so it could install them. The problem is I am now stuck at update 12/14 for the last 3-4 hours. At first I...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook