Windows 8 and 8.1 Forums


Update KB2919355 finally successful after multiple fails

  1. #11


    Quote Originally Posted by barnacle View Post
    Quote Originally Posted by Hamrag8 View Post
    @barnacle. Many many many thanks for your post. I have been struggling for the last couple of weeks trying to install KB2919355 .
    x64. finally after 24 !! failed attempts, I got round to trying your suggestion, and guess what ? IT WORKED first time. I am a happy chappie again.
    Cool! Glad to hear it. Yeah, it's a real pain in the arse. I think my laptop attempted the update about the same number of times.

    To clarify, for x64-based users, the procedure would be:


    1. Download offline installers for the six updates in the KB2919355 set: Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center
    2. Installed the five updates other than KB2919355 itself (i.e. KB2959977, KB2938439, KB2937592, KB2934018 and KB2932046, in that order)
    3. Restart computer (possibly more than once, I can't quite remember)
    4. Fix Windows Update: How do I reset Windows Update components?
    5. Scan Windows system components: sfc /scannow
    6. Remove KB2919355 package:
      dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
    7. Clean up the WinSxS folder: dism /online /cleanup-image /startcomponentcleanup /resetbase
    8. Restart computer
    9. Run offline installer: Windows8.1-KB2919355-x64.msu
    10. Restart computer (I had to do this at least twice, but check Windows Update each time until the update is listed as "successful")


    Hopefully useful to some of you. Would be good to know if this method DIDN'T work for people too, and why they think that might be the case...
    Thank you so much barnacle. I was losing all hope after trying so many different solutions unsuccessfully. You saved my day.

      My System SpecsSystem Spec

  2. #12


    Posts : 2
    Windows 8.1


    Click image for larger versionQUOTE=HelpNeeded919;377536]Didn't work. Every other step worked, except for installing KB2919355. It installed, then I restarted, and it undid the changes after it reached 99%. I also noticed, once it reaches 30% on the "Working on updates" screen, a weird thing occurs.

    Attachment 42661

    This happens once it reaches 30% on the "Working on updates" screen. Then, after a little while, it restarts, and is on 35%, then goes up until it reaches 99%, where it undoes the changes. Anyone else getting this?[/QUOTE]

    For a long time now whenever I do a manual update as opposed to the allegedly automatic variety (which I never know when it takes place I just checked and found that the update KB2984006 had failed but nobody told me ) I googled "windows 8.1 30% 35%" and found this thread, I googled thus after I had manually succeeded in that update because as usual I had found that invariably when updating the countup halts a 30% "do not turn off your machine) then after a longish pause it goes into restarting and soon resumes the countup at 35% (do not turn off your machine under an unspoken threat of beheading presumably!!)

    Another animally I have a 64 bit notebook and the update check clearly indicated that I needed KB2984006
    but after I had lost patience with the automatic download I manually downloaded the file from Microsoft and I was then curtly told that this update did not apply to my machine
    despite the earlier apparent failure
    
    repeating the check revealed that it had verily deigned to install
      My System SpecsSystem Spec

  3. #13


    Posts : 7
    Windows 8.1


    Quote Originally Posted by barnacle View Post
    Quote Originally Posted by Hamrag8 View Post
    @barnacle. Many many many thanks for your post. I have been struggling for the last couple of weeks trying to install KB2919355 .
    x64. finally after 24 !! failed attempts, I got round to trying your suggestion, and guess what ? IT WORKED first time. I am a happy chappie again.
    Cool! Glad to hear it. Yeah, it's a real pain in the arse. I think my laptop attempted the update about the same number of times.

    To clarify, for x64-based users, the procedure would be:


    1. Download offline installers for the six updates in the KB2919355 set: Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center
    2. Installed the five updates other than KB2919355 itself (i.e. KB2959977, KB2938439, KB2937592, KB2934018 and KB2932046, in that order)
    3. Restart computer (possibly more than once, I can't quite remember)
    4. Fix Windows Update: How do I reset Windows Update components?
    5. Scan Windows system components: sfc /scannow
    6. Remove KB2919355 package:
      dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
    7. Clean up the WinSxS folder: dism /online /cleanup-image /startcomponentcleanup /resetbase
    8. Restart computer
    9. Run offline installer: Windows8.1-KB2919355-x64.msu
    10. Restart computer (I had to do this at least twice, but check Windows Update each time until the update is listed as "successful")


    Hopefully useful to some of you. Would be good to know if this method DIDN'T work for people too, and why they think that might be the case...

    This did not work for me. the update history and update shown successfully, but the updates were not applied.

    Thank You
      My System SpecsSystem Spec

  4. #14


    It's probably silly of me to ask but have you guys tried the diagnostic/repair tool offered here?

    Error 0x80246008 or 0x80246007 when you download updates from Windows Update or Microsoft Update

    It worked for me quite easily o_O
      My System SpecsSystem Spec

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Update KB2919355 finally successful after multiple fails
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