Windows 8 and 8.1 Forums


KB2919442 installed then not installed

  1. #1


    Hampshire UK
    Posts : 25
    Windows 8 Pro 64-bit

    KB2919442 installed then not installed


    Hi,

    I'm using Windows 8.1 Pro 64 Bit

    If I go to Control Panel/Windows Update/View Update History KB2919442 is shown as installed successfully on the 12 March 2014 "BUT" if I go to Control Panel/Windows Update/Installed Updates there is no KB2919442 listed.

    If I download KB2919442 directly from Microsoft and try to install it manually it says "This update is not applicable to your computer"

    I'm obviously having no success trying to install KB2919355 as it never shows as available in Windows Update and if I download it manually from Microsoft and try installing manually I get the same error message "This update is not applicable to your computer"

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 1,034
    Windows 7 x64/ Windows 8.1 x64


    Hi, Welcome to Eight forums.

    check out this tutorial. Might be of some help.
      My System SpecsSystem Spec

  3. #3


    Hampshire UK
    Posts : 25
    Windows 8 Pro 64-bit


    Hi Archer,

    Thanks for the reply but I don't think there's a solution to my problem in that tutorial.

    At no time do I get an error code, I just get the message "This update is not applicable to your computer" and there's no joy running the DISM tool as I've never got as far as installing KB2919355 because KB2919442 doesn't seem to be installed fully.

    I think I need to get KB2919442 installed properly first
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 1,034
    Windows 7 x64/ Windows 8.1 x64
      My System SpecsSystem Spec

  5. #5


    Hampshire UK
    Posts : 25
    Windows 8 Pro 64-bit


    Hi again Archer,

    I changed the Format from English (United Kingdom) to English (United States) but unfortunately I still get the same error "This update is not applicable to your computer".

    I tried both KB2919442 and KB2919355 but they both gave the error
      My System SpecsSystem Spec

KB2919442 installed then not installed
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