Windows 8 and 8.1 Forums


Issue installing Windows 8.1 Update

  1. #1


    Puerto Rico
    Posts : 70
    Windows 7 Ultimate/Windows 8.1 Update Pro with Media Center/Windows Technical Preview [All 64-bit]

    Issue installing Windows 8.1 Update


    Hi there guys!
    I'm having an issue with my computer installing Windows 8.1 Update (KB2919355). I tried downloading and installing it from Windows Update and gives me an error "Some updates were not installed" Code 800F0902 - Windows Update is currently installing other updates. Please try again in a few minutes. The fact is, I have been trying to install it since yesterday; did a few restarts and doesn't work. Also, that is the first update that failed completely on my PC.

    I also downloaded all files given on MS Download Center here:
    Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center
    I followed their instructions and also that update fails. In fact, the other updates given there installed on my PC correctly with no issues found.

    My PC is a HP Pavilion g6-1d85nr Notebook PC with Windows 8.1 Pro (64-bit).
    I hope you can help me resolve the issue and install (once and for all) 8.1 Update on my PC... thanks in advance.

    *BTW... I have prerequisite KB2919442 installed on my PC since March Patch Tuesday.
    Attached Thumbnails Attached Thumbnails Screenshot (4).png   Screenshot (6).png  

      My System SpecsSystem Spec

  2. #2


    I have the same problem. I've been trying for days now. (I already installed 8.1 months ago – so the hugeness of the “Update 1” file is redundant, but whatever.)

    I assumed it was just chocking from everyone on earth trying to download a 887.6MB file on the same day – and the Windows updates process was failing on a time-out setting – and that Firefox would manage the clunky choking download better over a long time frame, so went to manually download the file(s) as well, but the file size was different – so I got cold feet and came here first to see if anyone had solved it via that method.

    Now having read a bunch of threads on it – and I know it's not just me – I'm going to not worry about it for a week or so and see if it sorts itself out. I don't think there is a security concern.

    Patients is a virtue and all that.
      My System SpecsSystem Spec

  3. #3


    Last night my machine installed the KB2919355 update "by itself". Solved!
      My System SpecsSystem Spec

  4. #4


    Puerto Rico
    Posts : 70
    Windows 7 Ultimate/Windows 8.1 Update Pro with Media Center/Windows Technical Preview [All 64-bit]


    Quote Originally Posted by Win8fait View Post
    Last night my machine installed the KB2919355 update "by itself". Solved!
    Well that's good for you my friend... my PC haven't installed it yet!
      My System SpecsSystem Spec

  5. #5


    Sorry. “Solved!” should have read instead:

    “So there's hope for you and everyone out there that shortly this will take care of itself. People don't have to fret or scrounge around looking for ways to manually fix this like some kind of configuration problem or bug, as people are apt to do.”

    Good luck. Cheers.
      My System SpecsSystem Spec

  6. #6


    Puerto Rico
    Posts : 70
    Windows 7 Ultimate/Windows 8.1 Update Pro with Media Center/Windows Technical Preview [All 64-bit]


    After lots of days trying to resolve the issue on my own, I gave up and I ended reinstalling my Windows 8.1 from scratch, then (without installing any software rather than my PC drivers) I installed all Updates released on March and April, and after a restart it appeared the KB2919355 update. Installed it successfully and running it now without problems. I think a third-party app was interfering with the Update (probably Clover) or something I customized on my PC was causing the trouble, but I will never know now...

    Now I'm gonna reinstall and re-configure everything on my PC, that's gonna take a while, so I guess this thread is solved for me!
      My System SpecsSystem Spec

Issue installing Windows 8.1 Update
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