windows activation?

Jiayee508

New Member
Messages
1
hello! I just bought the asus x550dp laptop two weeks ago and there's something i cant understand.

1. I cant change my background in the metro
Screenshot (1).png
it just appeared blur like this and i cant find any solution to fix it

2. I cant open a group in metro

3. I cant download apps from store even when i already registered for windows account


I've asked the windows support team and they told me to activate the windows with product key
but the laptop shows that windows is activated
and i cant find the product key on the box or the laptop

Is there any solution for these problems?
 

My Computer

System One

  • OS
    windows 8 pro
If you only just bought it, new, and you have a legitimate copy of Windows. I would advise you take it back to the store of purchase.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    0i812
    CPU
    Intel Core i7 4770K LGA1150
    Motherboard
    Asus Maximus VI Formula
    Memory
    Corsair 32GB (4x8GB) DDR3 CMY32GX3M4A1866C9 1866MH
    Graphics Card(s)
    2 x Crappy GeForce GT 640 2GB DDR3
    Sound Card
    I haz lollies ..
    Monitor(s) Displays
    2 x LG / 2 x Samsung 21 Inch
    Screen Resolution
    Crispy
    Hard Drives
    2 x Samsung 250GB SSD 840 EVO (OS / Other)
    1 x Kingston 120G HyperX SSD (Swap)
    3 x Seagate SATA III 2TB Barracuda (Data Drives)
    1 x Seagate SATA III 1TB Barracuda (Media to XBox)
    1 x W/Digital SATA II 300G VelociRaptor (Image)
    PSU
    Silverstone 1500w
    Case
    NZXT Phantom 820 White Full Tower
    Cooling
    Noctua NH-D14
    Keyboard
    Logitech G19
    Mouse
    Logitech G700 / Logitech T650 Touchpad Thingy
    Internet Speed
    ADSL 2+ (Australian version ... lol)
    Browser
    All of them
    Antivirus
    Nortons IS
    Other Info
    This one time at band camp ...

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
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