Windows 8 and 8.1 Forums

windows activation?

  1. #1

    Posts : 1
    windows 8 pro

    windows activation?

    hello! I just bought the asus x550dp laptop two weeks ago and there's something i cant understand.

    1. I cant change my background in the metro
    Click image for larger version
    it just appeared blur like this and i cant find any solution to fix it

    2. I cant open a group in metro

    3. I cant download apps from store even when i already registered for windows account

    I've asked the windows support team and they told me to activate the windows with product key
    but the laptop shows that windows is activated
    and i cant find the product key on the box or the laptop

    Is there any solution for these problems?

      My System SpecsSystem Spec

  2. #2

    Gold Coast (Australia)
    Posts : 702
    Windows 8.1 x64

    If you only just bought it, new, and you have a legitimate copy of Windows. I would advise you take it back to the store of purchase.
      My System SpecsSystem Spec

  3. #3

    Posts : 1,720
    Windows 8.1 Pro
      My System SpecsSystem Spec

  4. #4

    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit

    If you want to get your product key they are hidden in the registry now I believe, I would use Belarc Advisor which when you run the program it will pull serials for Windows 8. I believe the only company which makes it where this tool does not work is Samsung I have had problems with.

    Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.
      My System SpecsSystem Spec

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