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windows Update error KB2871690

  1. #1

    windows Update error KB2871690


    started when I received an IRQL not less or equal than blue screen when I tried to shut down; I reloaded windows and havent seen that error again....so far. I had to install the updates individually to identify the problem update, one was fixed this one I cant; I have tried sfc.exe which found some corrupted files and fixed them....tried again....failure I tried a. Press Windows key + X on the desktop screen of the computer.b. Select Command Prompt (Admin)
    c. On the open Command Prompt window copy and paste the commands (all at once).
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    pause

    d. Exit the command prompt, restart the computer and check.
    still it fails .... last time before the sfc check I ran the DISM check which came up "Command unknown" error 87 this is how I typed it DISM.exe/Online/Cleanup-Image/Scanhealth any help is greatly appreciated

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1
      My System SpecsSystem Spec

  3. #3


    OK, fixed it by getting into BIOS and disabling "Secure Boot" then downloading the windows update then re enabling "Secure Boot" my current problem has nothing to do with Blue screen of death. ty for your help anyhow Hoss.
    Last edited by Murphys Law; 21 Feb 2014 at 20:09. Reason: left out info
      My System SpecsSystem Spec

windows Update error KB2871690
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