Windows 8 and 8.1 Forums

Unable to install windows updates or MSI files

  1. #1

    Posts : 1
    windows 8.1

    Unable to install windows updates or MSI files

    So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.

    I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".

    Any advice?

      My System SpecsSystem Spec

  2. #2

    Posts : 333
    Windows Server 2012 R2 / 8.1

    Hey pendragoon87,

    Can you please screenshot what happens when you try and install a windows update and a msi file for us to be able to have a more granular description of what is going wrong for you.

    Please can you download the Windows update troubleshooter:

    Windows Update Troubleshooter: Windows Update not working?

    After try this:
    please can bring up after an elevated command prompt after you have restarted your computer.

    Press + X
    Press + A

    at the command prompt can you type the following and press enter:

    SFC /Scannow

    After this is done which is going to take a few minutes please screenshot results.

    After the screenshot restart and try windows updates again.

      My System SpecsSystem Spec

Unable to install windows updates or MSI files
Related Threads
Hi, I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop. Error message: Error(s) found: Code 73712 Windows Update ran into a problem - My computer is set to Install Updates automatically - No records in View Update History - Ran Windows Update Trouble Shooting a...
Hi All since a few days, my PC won't install 4 windows updates: KB2993651 KB2962409 KB2975719 KB2990967 I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal When I found out...
Unable to Install Several "Important" Updates in Windows Updates & Activation
Hi, I have several Updates that fail; 3 of which are classified as "Important." The updates get applied, I reboot, then after reaching 99%, I get the error message, "We would not complete your updates. Undoing changes." KB2962409, 2967917, 2981580, and all versions for English Input...
Hi I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again. Is there a site where updates can be downloaded according to their KB numbers then installed manually? Thanks Daniel
Solved Unable to install from MSI files in Software and Apps
I am having a problem where any msi (and some .exe's) I have try to run to install a program have trouble accessing the AppData folder. 46274 This is a recent install of Windows 8.1 (on a fresh drive) and then moved the user folder (which I think could be causing the issue). I moved the user...
3 Updates are unable to install in Windows Updates & Activation
2 updates that require a restart fail after restart after reaching 100% then it says failure to configure windows updates, reverting changes. These two are: Update for Windows 8 for x64-based Systems (KB2770917) Installation date: ‎11/‎23/‎2012 12:14 AM Installation status: Failed ...
Unable to log in after Windows Updates/Reboot in Windows Updates & Activation
This is what my screen looks like after installing all updates and a reboot. Anyone know how to fix? 3085
Eight Forums Android App Eight Forums IOS App Follow us on Facebook