Windows 8 and 8.1 Forums


Windows Updates fail from within Update App in Metro

  1. #1


    Posts : 1
    Windows 8.1

    Windows Updates fail from within Update App in Metro


    When I'm using the PC Settings app (Update and recovery) it seems almost all my Windows Updates fail with error 80200011. However, if I go to the desktop Windows Update and do the update from there, it succeeds.

    Stranger still, if I check the update history from within the Desktop Windows Update, it shows every attempt to update and shows them failing. If I check the Update History from within the Metro app, it says the last update performed was on December 15th.

    I have a Surface Pro 2 and I know that I installed the Firmware update from Microsoft around December 13th, so that might be related. Anyone have any idea what's going on?

      My System SpecsSystem Spec

  2. #2


    Posts : 30
    Windows 8.1


    hi, are you running windows 8.1 or windows 8? You may need to install pre-requisite updates through the windows 8 update software before you can use the metro update app. You could try and reinstall the operating system and see how that goes or if it still troubles you, contact the Microsoft helpdesk!
      My System SpecsSystem Spec

Windows Updates fail from within Update App in Metro
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