Windows 8 and 8.1 Forums


Windows 8.1 error 80070057. Windows fails to configure.

  1. #1


    Posts : 2
    Windows 8.1

    Windows 8.1 error 80070057. Windows fails to configure.


    So when I install update 2903939 it installs fine but upon reboot it goes to 7%, reboots, reboots again as soon as the background color for the login screen shows, and then says windows was unable to update.

    So far I have tried:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth
    SFC /scannow
    Restart background intelligence service
    Remove extra USB devices
    Disable antivirus ( I don't have one except for bitdefender)
    Renaming distribution folder in %systemroot% to .old

    SFC said something couldn't be repaired and I don't really understand the log. DISM said it repaired a store component or something. I am very lost on where to go next. I cannot seem to upload the CBS.log as a .txt I get an internal error.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    Copy & paste the following into notepad. Save it as Logs.bat

    Right click the Logs.bat & click Run as Administrator.

    Code:
    md %userprofile%\desktop\Logs
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\Logs\sfcdetails.txt 
    copy "C:\Windows\Logs\CBS\CBS.log" "%userprofile%\Desktop\Logs\CBS.txt"
    copy "C:\Windows\Logs\DISM\dism.log" "%userprofile%\Desktop\Logs\dism.txt"
    copy "C:\Windows\WindowsUpdate.log" "%userprofile%\Desktop\Logs\WindowsUpdate.txt"
    compact /c /s:%userprofile%\Desktop\Logs
    This will create a folder called Logs on the desktop, attach the files so I can have a look.
    Last edited by ectech; 19 Dec 2013 at 02:58.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    I was dealing with this for days prior to posting this. I just reformatted. For some reason nothing worked and the drive was locking its self preventing me from doing anything. Backed up, wrote zeros. The first time I updated to 8.1 it failed and rolled back, but I ran it again and it installed fine AND the update installed fine. I keep thinking my HDD has to be dying but everything says otherwise. WD life guard passes everything, crystal disk shows good health. Shes 5 or 6 years old now though.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    Glad you got it resolved.
      My System SpecsSystem Spec

Windows 8.1 error 80070057. Windows fails to configure.
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