Windows 8 and 8.1 Forums


Web browsers amd applications crashing

  1. #1


    Posts : 1
    Windows 8

    Web browsers and applications crashing


    My web browsers including firefox, chrome and IE crash instantly and so do apps-MS office and Skype. (Works fine in Safe Mode with networking)
    I do have Quick heal AV on my system. Ran a full scan, it came out clear.
    Could it be an issue with Flash or shockwave?

    Windows diagnostic tools couldn't find anything.
    Tried doing a system restore. The problem remains.
    Windows update installed a 'Critical update' 2 days back. Should I restore the system to that stage?

    Couldn't do a system Repair coz I do not have the product key.. Windows 8 came installed with the machine.
    I'm a University student and have loads of licensed softwares and apps installed. I really do not want to do a system refresh/reset.

    P.S. Looks like I'm really technically challenged. Err, or maybe just worried. Please do help.

    Thank you. Awaiting any reverts.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Run this vbs to get your product ID & key:

    ShowKey.vbs


    Click image for larger version
      My System SpecsSystem Spec

Web browsers amd applications crashing
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