Windows 8 and 8.1 Forums


Windows Update error 8024402F

  1. #1


    Posts : 4
    Windows 8 x64

    Windows Update error 8024402F


    I have a crazy issue going on and I'm pretty much at my wits end trying to figure out what the issue is.

    I have a custom built desktop running Windows 8 x64 and a Dell Inspiron N5110 laptop that I have upgraded to Windows 8 x64 as well. Both are running different purchased, 100% legal copies of Windows 8.

    The issue started when I decided to reformat my desktop (which I do fairly frequently - once or twice a year usually as I'm extremely OCD about keeping things clean) and reinstall everything. Upon reinstallation of Windows 8, I tried to perform Windows Updates and received an 8024402F error message. I scoured Google trying to find answers to my problem and did everything from restarting the BITS and update services, running the Microsoft FixIts, etc, but nothing seemed to fix the issue. I also did a malware scan with MalwareBytes and a system file check - both of which came up with nothing.

    I decided something must have gotten corrupt with the OS. Reformatted and reinstalled again. Same issue. Thought it may be a failing hard disk. Tried installing it on another hard drive. Same issue.

    Attempted to perform updates on my laptop to see if Windows Updates were down or something - they worked fine. Decided to take a gamble and reformatted my laptop as well with its copy of Windows 8 to see if the desktop Windows 8 copy had been scratched or damaged somehow and hoped that would be the issue. Upon completion of the laptop reinstall, I received the exact same error code I got on my desktop. I then attempted to upgrade my laptop to Windows 8.1 (which I have never installed before) to see if maybe that would make updates work, but received the same error code.

    I then became desperate and tried to install my old copy of Windows 7 back on my desktop in a last ditch effort to find something that would work, but the error code followed me there too.

    Thought by some off chance it may have been an issue with my modem, but called the ISP and they said it was working properly as far as they could see on their end.

    So now I sit with two computers that cannot receive any updates what-so-ever and at a total loss as to how to fix either of them. If anyone has any ideas what the issue could be I would be very grateful for input!

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    What browser are you using ?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 x64


    IE 11 on laptop (Windows 8.1) and IE 8 on desktop (Windows 7). Desktop would have had IE 10 on it as well when I initially tried installing Windows 8.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Have you tried adding these to your trusted sites in internet options:


      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 x64


    Thank you for your reply. Just tried this and doesn't appear to have made any difference.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8 x64


    An update: I just tried changing a setting for Windows Updates from 'Install Updates Automatically' to 'Never check for updates' and unchecked the two boxes for 'Give me recommended updates the same way I receive important updates' and 'Give me updates for other Microsoft products when I update windows'. It then randomly started downloading two updates - KB2267602 and KB2895219. Both successfully installed, but no other updates have downloaded - even after a restart. I tried turning the 'Install Updates Automatically' back on, and it searches for updates and says there are none available. I then checked the 'Give me recommended updates' box and it still works.

    The error came back after I tried checking the 'Give me updates for other Microsoft products'. I'm 99% certain I tried this fix yesterday and I still received the error, so I'm not sure why two updates downloaded today.
      My System SpecsSystem Spec

  7. #7


    Posts : 1
    Windows 8.1


    Hey Guys this worked for me:

    Network and Sharing/ Adapter settings/ Choose Wireless or LAN (Internet connection)/Right Click/Properties/Click IPV4/Properties/Change Preferred DNS to 4.2.2.1/Change Alternative DNS to 4.2.2.2/ click ok close and try update again worked a treat for me after updates are done revert back to the default setting.


    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    There is a fix for Windows Update. I had to use it a while back and it worked. Back up and running. Try this out. Click on this-it's a link.






    How do I reset Windows Update components?
      My System SpecsSystem Spec

  9. #9


    Posts : 1
    windows 8.1

    Error 8024402F Fixed


    Well, many of the users are facing this error code. In order to get rid of this error code, you can go through any of the two methods mentioned here:
    How to Fix Windows Update Error 8024402F While Updating Windows 8.1
      My System SpecsSystem Spec

  10. #10


    Posts : 1
    windows 8.1


    Quote Originally Posted by Akhil View Post
    Well, many of the users are facing this error code. In order to get rid of this error code, you can go through any of the two methods mentioned here:
    How to Fix Windows Update Error 8024402F While Updating Windows 8.1
    in my case, it was ISP issue. so what i did was temporarily switch to my secondary ISP (expensive but faster and ever stable). Then i pressed Check For Updates. the windows update did its checking and showed how many updates it found. Then i disconnected my internet and switched back to my old ISP. Next i pressed on Install Updates and now am able to install all the updates i found.

    I will update what happens after I install current updates and then try to check updates again with my buggy ISP.
      My System SpecsSystem Spec

Windows Update error 8024402F
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