Windows 8 and 8.1 Forums


Trying to activate via phone

  1. #1


    Posts : 2
    Windows 8 32-bit OEM

    Trying to activate via phone


    Actually, I'd never done or experience activating via phone (only through online). But when I read the instructions again, is it true that you'll Actually talk with MS staff?

    "B) (step 2) Enter the ID numbers on your phone keypad when asked to do so over the phone.
    C) (step 3) Enter the confirmation ID numbers given to you over the phone into the "Windows Activation" wizard.
    D) When finished, click/tap on Activate."

    I've read in some topic about activating via phone, and they've never mention that they're actually talked with staffs (like calling a Real person or in customer service) and already activates after entering specific code, sometimes they were even talked by a Bot staff (not the real one).

    This was my very first post here in 8 Forums though I was from 7 forums
    Apologize for some wrong grammars there

      My System SpecsSystem Spec

  2. #2


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    Unless things go wrong, you'll get the automated service, and not a live operator.

    If you actually need to talk to an operator, it helps (supposedly) to have gone through the automated process first - in practice, the hand-off from the automation to the live service rarely works as it tends to time out.

    If you really need to talk to an operator, then follow the normal instructions but do NOT respond when the autoresponder asks which service you require - this should force an operator to pick up (eventually)
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 32-bit OEM


    Thanks for the advise, last night I've called on UK freenumber to activate (through Skype) instead on local because when I call local number it sent me to the actual person instead of bot so I hang up (though it's my first time to call them in local).

    But I wonder if the activating via phone is permanent or just temporary.
      My System SpecsSystem Spec

  4. #4


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    Telephone activation is permanent - hopefully next time you need activation, it will go through via the internet with no problem.
      My System SpecsSystem Spec

  5. #5


    Mission, TX
    Posts : 96
    windows 8 Pro


    I have done this many times. especially with Office product 2010 keying it in on the touchpad of a phone works the best as the phonics over some phones causes a lot repeats. Larry
    Quote Originally Posted by rou22 View Post
    Actually, I'd never done or experience activating via phone (only through online). But when I read the instructions again, is it true that you'll Actually talk with MS staff?

    "B) (step 2) Enter the ID numbers on your phone keypad when asked to do so over the phone.
    C) (step 3) Enter the confirmation ID numbers given to you over the phone into the "Windows Activation" wizard.
    D) When finished, click/tap on Activate."

    I've read in some topic about activating via phone, and they've never mention that they're actually talked with staffs (like calling a Real person or in customer service) and already activates after entering specific code, sometimes they were even talked by a Bot staff (not the real one).

    This was my very first post here in 8 Forums though I was from 7 forums
    Apologize for some wrong grammars there
      My System SpecsSystem Spec

Trying to activate via phone
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