Windows 8 and 8.1 Forums

Win update problems

  1. #1


    Posts : 4
    Win 8

    Win update problems


    I have been having problems with updates failing on restart. There are many post about this and on one I read about using sfc and dism to clean-up corrupted files. I used sfc/scannow and it found errors it could not correct. I then tried to use dism/online/cleanup-image/restorehealth and it came back with restorehealth option is unknown. I did a dism.exe /? and there were no arguments for checkhealth or restorehealth, even though the Windows 8 website says it is a valid argument. There are at least 10 updates that have been failing. I even went back to a 1 month old restore point and that didn't help.

    Is there a way to use dism or a way to do a clean install/reload of win 8.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by whis View Post
    I have been having problems with updates failing on restart. There are many post about this and on one I read about using sfc and dism to clean-up corrupted files. I used sfc/scannow and it found errors it could not correct. I then tried to use dism/online/cleanup-image/restorehealth and it came back with restorehealth option is unknown. I did a dism.exe /? and there were no arguments for checkhealth or restorehealth, even though the Windows 8 website says it is a valid argument. There are at least 10 updates that have been failing. I even went back to a 1 month old restore point and that didn't help.

    Is there a way to use dism or a way to do a clean install/reload of win 8.

    I notice you have no spaces.

    Dism /Online /Cleanup-Image /RestoreHealth

    There is a space between Dism & /
    A space between online & /
    And a space between Image & /

    Make sure you are using an administrator command prompt.

    Get all your spaces right.

    Click image for larger version

    Post a screenshot of your cmd window with DISM typed in.
      My System SpecsSystem Spec

  3. #3


    Washington State
    Posts : 14
    Windows 8.1 Preview Pro 64


    I did it properly on my PC and it failed. See link to my post with screen shot:

    https://www.eightforums.com/windows-updates-activation/31860-8-1-preview-security-update-failure-80073712-a.html
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by MhzManiac View Post
    I did it properly on my PC and it failed. See link to my post with screen shot:

    https://www.eightforums.com/windows-updates-activation/31860-8-1-preview-security-update-failure-80073712-a.html
    You have dism.exe not dism.

    Click image for larger version

    Have you tried it with just dism ?

    Dism /Online /Cleanup-Image /RestoreHealth
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I tried dism.exe & it worked for me:

    Click image for larger version

    It might be time to consider doing a Refresh.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Win 8


    It was the space I was leaving out. It is running now, been at 20% for quite a while. Will let you know the results of dism and if it completes OK if I can now get updates without failing on reboot.

    Thanks David!
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Win 8


    Dism completed and said it fixed the issues. I did a reboot and all the updates completed successfully. I checked updates and there was one for the IE flash player that I downloaded and installed successfully. This fixed my updates failing on reboot.

    Thanks again David, I am a happy camper again.
      My System SpecsSystem Spec

  8. #8


    Washington State
    Posts : 14
    Windows 8.1 Preview Pro 64


    Nice to see it worked for someone.
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by whis View Post
    Dism completed and said it fixed the issues. I did a reboot and all the updates completed successfully. I checked updates and there was one for the IE flash player that I downloaded and installed successfully. This fixed my updates failing on reboot.

    Thanks again David, I am a happy camper again.
    You are welcome.
      My System SpecsSystem Spec

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