- Messages
- 313
I bought my Acer Aspire notebook with Win8 & a touchscreen new in Jan.2013. I have never been able to activate the product key, (it is being blocked). I have since found out that the number I located in the BIOS is a 'default' product key & is plastered all over the internet & certainly doesn't appear to be my unique personal number. Why would it be a default number, & why is it on my laptop? When I first rec'd it, it wouldn't complete installation of Windows 8. It was picked up & sent to Acer, Plymouth for checking. This is what they did:
Passed Hitachi hard drive test, memtest & all other hardware tests. Re-imaged hard-drive & performed software recovery. Updated BIOS.
When I got it back everything was working ok, except for the product key activation. I've been using it ever since Jan.
with only other problem. Could something they did in Plymouth be the cause of this problem?
Acer has sent me Windows Recovery disks to do a factory reset, but I've already done a factory reset for another problem & that didn't activate the machine, so why should another reset fix it?
Passed Hitachi hard drive test, memtest & all other hardware tests. Re-imaged hard-drive & performed software recovery. Updated BIOS.
When I got it back everything was working ok, except for the product key activation. I've been using it ever since Jan.
with only other problem. Could something they did in Plymouth be the cause of this problem?
Acer has sent me Windows Recovery disks to do a factory reset, but I've already done a factory reset for another problem & that didn't activate the machine, so why should another reset fix it?
My Computer
System One
-
- OS
- Windows 8.1 and 10, 64-bit 9600 Multiprocessor Free
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo Yoga Pro 1370 (Ultrabook)
- CPU
- Intel (R) 5Y70 @ 1.10GHz
- Motherboard
- Lenovo VIUU4
- Memory
- 8GB
- Graphics Card(s)
- Intel (R) HD Graphics 5300
- Sound Card
- High Definition Audio Device
- Screen Resolution
- 3200 x 1800
- Hard Drives
- 256GB SSD
Samsung MZNTE256HMHP-000L2
- Cooling
- Fan
- Antivirus
- Windows Defender, Ccleaner, Malwarebytes.
- Other Info
- Touchscreen,