Error 0xC0000022 while trying to activate

ianwongkj · Sep 13, 2013

First off I'd like to mention that I referred to this thread and tried a couple of steps inside but to no avail: http://www.eightforums.com/windows-...ctivation-error-0xc0000022-access-denied.html

I've been getting the blue "Activate Windows Now" screen pop up on me and whenever I tried to activate it through slui.exe 4 it doesn't work.

After clicking on close, I come to the activation page where there are no numbers displayed. I've tried slui.exe 3 and manually keying in my product key but it doesn't work as well.

Something I've noticed is that my sppsvc.exe cannot be started (Error 5: Access is denied).

Hope someone can help, I'm at my wits end!

Thanks.

NoelDP · Sep 14, 2013

Please run the following commands in an Elevated Command Prompt and post the results...

SC QC SPPSVC
SC SDSHOW SPPSVC
SC SDSHOW PLUGPLAY
REG QUERY "HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList" /s

Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

ianwongkj · Sep 14, 2013

NoelDP said:
Please run the following commands in an Elevated Command Prompt and post the results...

SC QC SPPSVC
SC SDSHOW SPPSVC
SC SDSHOW PLUGPLAY
REG QUERY "HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList" /s

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Hi NoelDP, thanks for your reply.

Here is the result:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SC QC SPPSVC
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPSVC
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>SC SDSHOW SPPSVC

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD)

C:\Windows\system32>SC SDSHOW PLUGPLAY

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows NT\CurrentVersion
\ProfileList" /s

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList
Default REG_EXPAND_SZ %SystemDrive%\Users\Default
ProfilesDirectory REG_EXPAND_SZ %SystemDrive%\Users
ProgramData REG_EXPAND_SZ %SystemDrive%\ProgramData
Public REG_EXPAND_SZ %SystemDrive%\Users\Public

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
Flags REG_DWORD 0xc
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprof
ile
Sid REG_BINARY 010100000000000512000000
RefCount REG_DWORD 0x1
State REG_DWORD 0x0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService

Flags REG_DWORD 0x0
State REG_DWORD 0x0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-2797715272-142484879-3383199193-1001
ProfileImagePath REG_EXPAND_SZ C:\Users\UpdatusUser
Flags REG_DWORD 0x0
State REG_DWORD 0x0
Sid REG_BINARY 01050000000000051500000048BFC1A68F257E08D985A7C9E903000
0
ProfileAttemptedProfileDownloadTimeLow REG_DWORD 0x0
ProfileAttemptedProfileDownloadTimeHigh REG_DWORD 0x0
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x1

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-2797715272-142484879-3383199193-1002
ProfileImagePath REG_EXPAND_SZ C:\Users\Ian
Flags REG_DWORD 0x0
State REG_DWORD 0x0
Sid REG_BINARY 01050000000000051500000048BFC1A68F257E08D985A7C9EA03000
0
Migrated REG_BINARY 70758DAD7C42CE01
ProfileAttemptedProfileDownloadTimeLow REG_DWORD 0x0
ProfileAttemptedProfileDownloadTimeHigh REG_DWORD 0x0
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x3
RunLogonScriptSync REG_DWORD 0x0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-2797715272-142484879-3383199193-1005
ProfileImagePath REG_EXPAND_SZ C:\Users\Mum
Flags REG_DWORD 0x0
State REG_DWORD 0x0
Sid REG_BINARY 01050000000000051500000048BFC1A68F257E08D985A7C9ED03000
0
Migrated REG_BINARY 50D232AD7C42CE01
ProfileAttemptedProfileDownloadTimeLow REG_DWORD 0x0
ProfileAttemptedProfileDownloadTimeHigh REG_DWORD 0x0
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x1
RunLogonScriptSync REG_DWORD 0x0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-2797715272-142484879-3383199193-500
ProfileImagePath REG_EXPAND_SZ C:\Users\Administrator
Flags REG_DWORD 0x0
State REG_DWORD 0x100
Sid REG_BINARY 01050000000000051500000048BFC1A68F257E08D985A7C9F401000
0
ProfileAttemptedProfileDownloadTimeLow REG_DWORD 0x0
ProfileAttemptedProfileDownloadTimeHigh REG_DWORD 0x0
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x0
RunLogonScriptSync REG_DWORD 0x0

NoelDP · Sep 15, 2013

That all seems normal.

Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)
At the Prompt, type

Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

(note the spaces!)
two files will be put on your desktop -
open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data

ianwongkj · Sep 15, 2013

Here are the results of report.txt:

<DiagReport>
<LicensingData>
<ToolVersion>6.2.9200.16384</ToolVersion>
<LicensingStatus>SL_LICENSING_STATUS_UNLICENSED</LicensingStatus>
<LicensingStatusReason>0xC004F014</LicensingStatusReason>
<LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
<LocalGenuineResultP>0</LocalGenuineResultP>
<LastOnlineGenuineResult></LastOnlineGenuineResult>
<GraceTimeMinutes>0</GraceTimeMinutes>
<TotalGraceDays>0</TotalGraceDays>
<ValidityExpiration></ValidityExpiration>
<ActivePartialProductKey>D667T</ActivePartialProductKey>
<ActiveProductKeyPid2>00179-60527-82669-AAOEM</ActiveProductKeyPid2>
<OSVersion>6.2.9200.2.00010300.0.0.101</OSVersion>
<ProductName>Windows 8</ProductName>
<ProcessorArchitecture>x64</ProcessorArchitecture>
<EditionId>Core</EditionId>
<BuildLab>9200.win8_rtm.120725-1247</BuildLab>
<TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone>
<ActiveSkuId></ActiveSkuId>
<ActiveSkuDescription></ActiveSkuDescription>
<ProductUniquenessGroups></ProductUniquenessGroups>
<ActiveProductKeyPKeyId></ActiveProductKeyPKeyId>
<ActiveProductKeyPidEx>05426-01796-052-782669-02-1033-9200.0000-0522013</ActiveProductKeyPidEx>
<ActiveProductKeyChannel>OEMM</ActiveProductKeyChannel>
<ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
<OfflineInstallationId></OfflineInstallationId>
<DomainJoined>false</DomainJoined>
<ComputerSid>S-1-5-21-2797715272-142484879-3383199193</ComputerSid>
<ProductLCID>1033</ProductLCID>
<UserLCID>18441</UserLCID>
<SystemLCID>1033</SystemLCID>
<CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
<ServiceAvailable>false</ServiceAvailable>
<OemMarkerVersion>0x00020001</OemMarkerVersion>
<OemId>ACRSYS</OemId>
<OemTableId>ACRPRDCT</OemTableId>
<Manufacturer>Acer</Manufacturer>
<Model>Predator G3620</Model>
<InstallDate>20130426205126.000000+480</InstallDate>
</LicensingData>
<HealthCheck>
<Result>PASS</Result>
<TamperedItems></TamperedItems>
</HealthCheck>
<GenuineAuthz>
<ServerProps>0xc0000022</ServerProps>
</GenuineAuthz>
</DiagReport>

NoelDP · Sep 15, 2013

The problem is that the system is unable to properly read the Product Key.
This can be due to a number of things, so let's start with solutions that have worked in Win7...

Has Norton software ever been installed on this machine? What is your current AV?

Open Windows Explorer

Navigate to theC:\Windows folder

Find the Servicing sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

Click on Apply.
Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.
OK out, and exit Windows Explorer.

Reboot twice

Post a new Licensingdiag report.

ianwongkj · Sep 15, 2013

NoelDP said:
The problem is that the system is unable to properly read the Product Key.
This can be due to a number of things, so let's start with solutions that have worked in Win7...

Has Norton software ever been installed on this machine? What is your current AV?

Open Windows Explorer

Navigate to theC:\Windows folder

Find the Servicing sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

Click on Apply.
Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.
OK out, and exit Windows Explorer.

Reboot twice

Post a new Licensingdiag report.

Nope, I never installed Norton. This computer is fairly new and the only anti-virus I have ever installed is Windows Defender (the one from the Microsoft website).

<DiagReport>
<LicensingData>
<ToolVersion>6.2.9200.16384</ToolVersion>
<LicensingStatus>SL_LICENSING_STATUS_UNLICENSED</LicensingStatus>
<LicensingStatusReason>0xC004F014</LicensingStatusReason>
<LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
<LocalGenuineResultP>0</LocalGenuineResultP>
<LastOnlineGenuineResult></LastOnlineGenuineResult>
<GraceTimeMinutes>0</GraceTimeMinutes>
<TotalGraceDays>0</TotalGraceDays>
<ValidityExpiration></ValidityExpiration>
<ActivePartialProductKey>D667T</ActivePartialProductKey>
<ActiveProductKeyPid2>00179-60527-82669-AAOEM</ActiveProductKeyPid2>
<OSVersion>6.2.9200.2.00010300.0.0.101</OSVersion>
<ProductName>Windows 8</ProductName>
<ProcessorArchitecture>x64</ProcessorArchitecture>
<EditionId>Core</EditionId>
<BuildLab>9200.win8_rtm.120725-1247</BuildLab>
<TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone>
<ActiveSkuId></ActiveSkuId>
<ActiveSkuDescription></ActiveSkuDescription>
<ProductUniquenessGroups></ProductUniquenessGroups>
<ActiveProductKeyPKeyId></ActiveProductKeyPKeyId>
<ActiveProductKeyPidEx>05426-01796-052-782669-02-1033-9200.0000-0522013</ActiveProductKeyPidEx>
<ActiveProductKeyChannel>OEMM</ActiveProductKeyChannel>
<ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
<OfflineInstallationId></OfflineInstallationId>
<DomainJoined>false</DomainJoined>
<ComputerSid>S-1-5-21-2797715272-142484879-3383199193</ComputerSid>
<ProductLCID>1033</ProductLCID>
<UserLCID>18441</UserLCID>
<SystemLCID>1033</SystemLCID>
<CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
<ServiceAvailable>false</ServiceAvailable>
<OemMarkerVersion>0x00020001</OemMarkerVersion>
<OemId>ACRSYS</OemId>
<OemTableId>ACRPRDCT</OemTableId>
<Manufacturer>Acer</Manufacturer>
<Model>Predator G3620</Model>
<InstallDate>20130426205126.000000+480</InstallDate>
</LicensingData>
<HealthCheck>
<Result>PASS</Result>
<TamperedItems></TamperedItems>
</HealthCheck>
<GenuineAuthz>
<ServerProps>0xc0000022</ServerProps>
</GenuineAuthz>
</DiagReport>

EDIT: I went to check the C:\Windows\servicing folder's properties after the two reboots and the read-only box is checked again, is this intended? Thanks.

NoelDP · Sep 15, 2013

Do you actually mean 'ticked' or is there merely a 'blob' in the box? The 'blob' is normal - because technically, folders cannot be made read-only in the same way that files can. A 'tick' would be very unusual (if not unique).

There's no change in the report.
Unfortunately, the Win8 report isn't as complete as the MGADiag for Windows7/Vista - and leaves a lot to the imagination.

Despite the fact that there are no file tampers showing, a filescan may be a good idea.

Open an Elevated Command Prompt, and run the following command

SFC /SCANNOW

It will take 15 or so minutes - be patient.
When complete, reboot, then copy the file c:\Windows\Logs\CBS\CBS.log to your desktop, compress it, then attach it to your reply.

ianwongkj · Sep 16, 2013

NoelDP said:
Do you actually mean 'ticked' or is there merely a 'blob' in the box? The 'blob' is normal - because technically, folders cannot be made read-only in the same way that files can. A 'tick' would be very unusual (if not unique).

There's no change in the report.
Unfortunately, the Win8 report isn't as complete as the MGADiag for Windows7/Vista - and leaves a lot to the imagination.

Despite the fact that there are no file tampers showing, a filescan may be a good idea.

Open an Elevated Command Prompt, and run the following command

SFC /SCANNOW

It will take 15 or so minutes - be patient.
When complete, reboot, then copy the file c:\Windows\Logs\CBS\CBS.log to your desktop, compress it, then attach it to your reply.

Oops, I meant blob then.

Here is the file attached.

I get this message while running the sfc /scannow:

Microsoft Windows [Version 6.2.9200](c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 49% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

NoelDP · Sep 16, 2013

The SFC scan appears to have crashed because of the following error...

Code:

2013-09-16 19:26:38, Info                  CSI    0000040d [SR] Verifying 100 (0x0000000000000064) components
2013-09-16 19:26:38, Info                  CSI    0000040e [SR] Beginning Verify and Repair transaction
2013-09-16 19:26:39, Error                 CSI    0000040f (F) STATUS_OBJECT_NAME_NOT_FOUND #4453295# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0, name= ("null")}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x481a6dc3f8->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[94]"\??\C:\Windows\WinSxS\amd64_netathrx.inf_31bf3856ad364e35_6.2.9200.16384_none_cbd5fabae1c7796a"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x481a6dc3d8, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2013-09-16 19:26:39, Error                 CSI    [EMAIL="00000410@2013/9/16:11:26:39.642"]00000410@2013/9/16:11:26:39.642[/EMAIL] (F) base\wcp\sil\merged\ntu\ntsystem.cpp(2155): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2013-09-16 19:26:39, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.

I'm not sure about how to deal with this type of error (especially in Windows 8!) so I'm going to ask for help.

ianwongkj · Sep 16, 2013

NoelDP said:

The SFC scan appears to have crashed because of the following error...

Code:

2013-09-16 19:26:38, Info                  CSI    0000040d [SR] Verifying 100 (0x0000000000000064) components
2013-09-16 19:26:38, Info                  CSI    0000040e [SR] Beginning Verify and Repair transaction
2013-09-16 19:26:39, Error                 CSI    0000040f (F) STATUS_OBJECT_NAME_NOT_FOUND #4453295# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0, name= ("null")}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x481a6dc3f8->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[94]"\??\C:\Windows\WinSxS\amd64_netathrx.inf_31bf3856ad364e35_6.2.9200.16384_none_cbd5fabae1c7796a"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x481a6dc3d8, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2013-09-16 19:26:39, Error                 CSI    00000410@2013/9/16:11:26:39.642 (F) base\wcp\sil\merged\ntu\ntsystem.cpp(2155): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2013-09-16 19:26:39, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.

I'm not sure about how to deal with this type of error (especially in Windows 8!) so I'm going to ask for help.

Alright, thanks!

Not sure what messed up in my system as I have never touched anything since purchase.

NoelDP · Sep 17, 2013

Try this.

Open an Elevated Command Prompt, and run the following command....

Dism /Online /Cleanup-Image /RestoreHealth

(note the spaces!)

wait until it's complete, then reboot, and try SFC again.
post the new CBS.log file.

ianwongkj · Sep 17, 2013

NoelDP said:
Try this.

Open an Elevated Command Prompt, and run the following command....

Dism /Online /Cleanup-Image /RestoreHealth

(note the spaces!)

wait until it's complete, then reboot, and try SFC again.
post the new CBS.log file.

This is great, the sfc /scannow got to 100% without being interrupted this time!

Attached is the CBS.log.

NoelDP · Sep 17, 2013

Great! - there's nothing apparently wrong with the SFC results, and the previous errors haven't recurred.

What happens when you attempt activation now?

ianwongkj · Sep 17, 2013

NoelDP said:
Great! - there's nothing apparently wrong with the SFC results, and the previous errors haven't recurred.

What happens when you attempt activation now?

I still get the same error message: 0xC0000022 Access Denied.

Is the inability to activate due to sppsvc.exe not being able to be started? I just can't get sppsvc.exe to start, it keeps telling me Error 5: Access is denied.

NoelDP · Sep 17, 2013

OK - let's look at some permissions things, then....

Open an Elevated Command Prompt, and run the following commands...

ICALCS C:\Windows\system32\sppsvc.* /t
DIR C:\Windows\system32\sppsvc.* /s

post the results.

ianwongkj · Sep 17, 2013

NoelDP said:
OK - let's look at some permissions things, then....

Open an Elevated Command Prompt, and run the following commands...

ICALCS C:\Windows\system32\sppsvc.* /t
DIR C:\Windows\system32\sppsvc.* /s

post the results.

At least the issue with sfc /scannow was fixed and it can complete

a minor problem solved.

Here's the results:

Microsoft Windows [Version 6.2.9200](c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICALCS C:\Windows\system32\sppsvc.* /t
'ICALCS' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>DIR C:\Windows\system32\sppsvc.* /s
Volume in drive C is Acer
Volume Serial Number is A893-9974

Directory of C:\Windows\system32

26/07/2012 11:08 AM 4,881,408 sppsvc.exe
1 File(s) 4,881,408 bytes

Directory of C:\Windows\system32\en-US

26/07/2012 03:48 PM 18,944 sppsvc.exe.mui
1 File(s) 18,944 bytes

Directory of C:\Windows\system32\zh-CN

26/07/2012 01:27 AM 10,240 sppsvc.exe.mui
1 File(s) 10,240 bytes

Total Files Listed:
3 File(s) 4,910,592 bytes
0 Dir(s) 287,415,152,640 bytes free

my2cents · Sep 17, 2013

Hello ianwongjk,

Please understand that I am offering no solutions because you already have a big gun working with you; however, I am really curious to know why you didn't just try a clean install again because you stated the installation was "fairly new." Moreover, why did you try to activate the installation via an alternative method? Was it because the traditional "activate while online" option was never made available? It just seems like you are spending a ton of time trying to fix this issue when you could have already done a clean install 10 times over. Again, not trying to interfere but I am just trying to understand the circumstances behind your decision. Thanks.

ianwongkj · Sep 17, 2013

my2cents said:
Hello ianwongjk,

Please understand that I am offering no solutions because you already have a big gun working with you; however, I am really curious to know why you didn't just try a clean install again because you stated the installation was "fairly new." Moreover, why did you try to activate the installation via an alternative method? Was it because the traditional "activate while online" option was never made available? It just seems like you are spending a ton of time trying to fix this issue when you could have already done a clean install 10 times over. Again, not trying to interfere but I am just trying to understand the circumstances behind your decision. Thanks.

Well I am unable to do a clean install since the Windows 8 came pre-installed with the computer I purchased. I don't have the Windows 8 installation CD but I was able to obtain the product key using Belarc Advisor. Occasionally, the blue screen would pop up saying "Activate Windows" and I try clicking on Activate Now, but it doesn't work. As a result I'm trying to activate it through slui.exe and it was then that I came across this issue. I cannot activate by phone as well since no numbers appear in the blanks and I get the same error message. I'm fairly certain it has to do with some permissions that are messed up, but I have no idea why, considering I have never messed with them.

my2cents · Sep 17, 2013

OK, thanks for that understandable explanation. However, since the product key is embedded in the BIOS, I wouldn't trust Belarc Advisor to reveal the true key and that may just be your issue here. So, with that said, can anyone confirm my suspicion that the good old Belarc Advisor is no longer a reliable source and/or confirm that it still works for that intention?

Error 0xC0000022 while trying to activate

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