Windows 8 and 8.1 Forums


"Banned" Product Key after re-installation?

  1. #1


    Posts : 4
    Windows 8 Pro

    "Banned" Product Key after re-installation?


    I purchased a product key from OfficeMax a while back and installed Windows 8 Pro onto my computer no issue at all. However, after my recent purchase of a SSD, I reinstalled my Windows 8 using the same disc and product key, but to no avail. It said my product key had been banned.

    The only thing I did differently was try to use a different email address during setup than I used the first time. Does that really ban your product key?

    Do I just need to call microsoft?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Gage,

    Usually that indicates that the product key had already been added to the blacklist on Microsoft's activation servers as an invalidated key for one reason or another. Usually, due to piracy.

    About all you can do is call Microsoft using the number to activate by phone to see what they say.

    Activate Windows 8 by Phone

    If it's blocked for good, then I think I would be going back to OfficeMax armed with what Microsoft tells you demanding another product key.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by GageFaulkner View Post
    I purchased a product key from OfficeMax a while back and installed Windows 8 Pro onto my computer no issue at all. However, after my recent purchase of a SSD, I reinstalled my Windows 8 using the same disc and product key, but to no avail. It said my product key had been banned.

    The only thing I did differently was try to use a different email address during setup than I used the first time. Does that really ban your product key?

    Do I just need to call microsoft?
    You installed an upgrade version of Windows 8 on a clean SSD. You can usually get around this by doing another install over the current un-activated install, and the key should be accepted.

    Clean Install with Windows 8 Upgrade

    If that fails, call up Microsoft as Brink suggested, you should be sorted within minutes.
      My System SpecsSystem Spec

"Banned" Product Key after re-installation?
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