Windows 8 and 8.1 Forums

Won't Install Updates

  1. #1


    Cape Town
    Posts : 13
    Windows 8 professional

    Won't Install Updates


    On the 10th July 2013, i was notified that Windows 8 (64 bit) had 350 mb updates to do. I downloaded the updates, but when it came to install, it gave the window "Windows Update" and the message "Preparing to install..." but nothing further happened, i.e. updates were not installed despite leaving it on overnight. I rebooted a few times and tried again over the next few days, but still no luck - same message "Preparing to install..." but no updates being installed.
    Help, any ideas.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Try installing the updates selectively (eg, a few at a time) and then install the very large ones individually.
      My System SpecsSystem Spec

  3. #3


    Cape Town
    Posts : 13
    Windows 8 professional


    I did read that thread and tried what was said, but I cannot get a list of the new updates it wants to install. I can only see the ones it did previous to these major ones. When i press "Check for updates" I get the window "Windows Update" with the message inside saying "Windows Update is already checking for, or downloading or installing updates" but nothing is happening apart from the message "Preparing to install..."
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Before we would attempt to clear out all that has been downloaded you might want to try and run this troubleshooter here:

    How do I reset Windows Update components?

    OR

    Windows Update - Reset - Windows 7 Help Forums
    Last edited by Brink; 13 Jul 2013 at 11:05. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  5. #5


    Cape Town
    Posts : 13
    Windows 8 professional

    Grateful thanks


    I used your Run the Windows Update automated troubleshooter. program which cleared the error. I then installed the updates in batches of 6 at a time and it worked perfectly. Many thanks for your help and solution to my problem. John.
      My System SpecsSystem Spec

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