Windows 8 and 8.1 Forums


Windows 8 pro fails 51 updates!

  1. #11


    Posts : 13
    windows 8 pro


    I have run this and according to cmd window there is nowt wrong - is this correct?

    thank you

    Click image for larger version

      My System SpecsSystem Spec

  2. #12


    Posts : 13
    windows 8 pro


    can any wonderful person please advise any further on this update scandal........ still have this problem, still doing my head in, is there a microsoft phone number I can ring to discuss this ridiculous problem.

    I have checked everything I can and still it will not install the updates it allegedly requires....

    I am just utterly stumped as to why this is happening..... HELP PLEASE!!
      My System SpecsSystem Spec

  3. #13


    You have just run into main reasons I do not do some of the things with windows, like not upgrading from one version to another and no automatic updates. I prefer clean install and waiting for service packs. Repairing large problems with windows usually ends up in disaster. There are just to many variables to consider with all kinds of systems that's just not possible to satisfy every one of them. There are so many of those "Patch Tuesdays" and other times when something "Important" comes up and most of those are not important for all and everyone.
    If you still feel that you need all those updates, why you don't try to do them one by one or in smaller batches, there must be one that doesn't agree with your system or something in it, like maybe some AV, driver etc. As for calling MS for help with a problem like this I do not think they'd be able to tell you anything significant over the phone even if you are prepared to wait long time just to get to somebody to answer.
      My System SpecsSystem Spec

  4. #14


    Posts : 13
    windows 8 pro


    Fair comment...... will try your suggestion again and see what happens.....

    we shall see what happens with 8.1 eventually

    many thanks
      My System SpecsSystem Spec

  5. #15


    Posts : 1,121
    Windows 8.1 x64


    The /ScanHealth switch never shows a problem. Use the /RestoreHealth switch and it should repair the install. Once this one update has been assimilated, things should go back to normal.
      My System SpecsSystem Spec

  6. #16


    Posts : 13
    windows 8 pro


    Hi Saltgrass,

    many thanks for your advice....... can you please advise me as I have no idea what you are suggesting I try?

    I would be most grateful
      My System SpecsSystem Spec

  7. #17


    Posts : 1,121
    Windows 8.1 x64


    OK, here is the command. Copy it and then open an Administrative Command prompt and in that window, right click and select Paste. Then just run the command. There are spaces before the / on each switch.

    dism /online /cleanup-image /restorehealth

    That should repair your problem. According to your earlier attachments, you never actually got the command to run....

    The attachment was run using Windows PowerShell on 8.1 so it might look a little different, but the result should be the same as an Admin command prompt window.
    Attached Thumbnails Attached Thumbnails Dism_run.JPG  
      My System SpecsSystem Spec

  8. #18


    Posts : 13
    windows 8 pro


    Thank you very much, will have a go tomorrow when its peaceful!

    Will leave a reply here on its success....... do you recommend in downloading the updates are a reboot?

    What's the best way forward? Thank you
      My System SpecsSystem Spec

  9. #19


    Posts : 13
    windows 8 pro


    I get a message to the effect "use an elevated command"

    can you give an idiot guide please - sorry this is over my head this thing

    many thanks

    Steve
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by casacristeva View Post
    I get a message to the effect "use an elevated command"

    can you give an idiot guide please - sorry this is over my head this thing

    many thanks

    Steve
    Right click "cmd" and click "Run as Administrator", then enter the command.
      My System SpecsSystem Spec

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Windows 8 pro fails 51 updates!
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