Windows 8 and 8.1 Forums


Cumulative Security Update (KB2838727) causing crashes

  1. #1


    India
    Posts : 84
    Windows 8.1 Pro (32 bit)

    Cumulative Security Update (KB2838727) causing crashes


    Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB2838727) isn't working very well on my laptop.
    On installing this, after rebooting I'm a stuck on blue screen saying that the PC has encountered an error and needs to restart. It also shows an error code like 0xc000021a. While that message is displayed, a percentage meter goes to 100 and the PC is automatically rebooted.

    Then it tries to diagnose and repair but fails and says that the PC could not be repaired and a Srt log file is saved.

    Then the only thing which saves me is going to the Advanced Options within that recovery mode and restoring a system point.

    Can someone help me on this? What exactly in this update is crashing my PC?

    I had opened a similar thread in the BSODs category of the website, but now that I have realized that it's more related to a Windows Update I'm opening a thread here.

    Thanks.


    Regards,
    Abhishek Sharma

      My System SpecsSystem Spec

  2. #2
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 84
    Windows 8.1 Pro (32 bit)


    I did troubleshoot, but still the same problem. All updates install perfectly except KB2838727.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 84
    Windows 8.1 Pro (32 bit)


    Manually installed. Still the PC fails to boot on a reboot.
      My System SpecsSystem Spec

  5. #5


    closely looking for the outcome here as I'm keen to reach at some apt solution to this issue in which I've too face the same trouble you are in now .. also looking over the web for a support if something helpful come to me that's not happening to me yet.. now going to consult with my friends whether there is a clue to me..
      My System SpecsSystem Spec

Cumulative Security Update (KB2838727) causing crashes
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