Windows 8 and 8.1 Forums

Windows Update won't run

  1. #1


    Posts : 68
    Windows 8 64bit

    Windows Update won't run


    I tried to download an app and got the error message 0X80240004 and that says I need to update Windows. When I went to Windows Update it refused to run because the service was not running. I looked and Windows Update is running. Rebooted and still cannot get Update to run.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    See if the Modules installer is running :

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 406
    W10 Pro X64


    Jackman33, this may help you too.
    Windows Update - Reset - Windows 7 Help Forums
      My System SpecsSystem Spec

  4. #4


    Posts : 68
    Windows 8 64bit


    Thanks. I have tried these and no change. I ran the "fix" solution and no changes. I'm really baffled with this.
      My System SpecsSystem Spec

  5. #5


    Posts : 68
    Windows 8 64bit


    Yes, the service is running.


    Quote Originally Posted by medab1 View Post
    See if the Modules installer is running :

    Click image for larger version
      My System SpecsSystem Spec

  6. #6


    Posts : 406
    W10 Pro X64


    Try to stop the service, reboot then start it again.
      My System SpecsSystem Spec

  7. #7


    Posts : 68
    Windows 8 64bit


    Tried this. I stopped the service, rebooted and looked at the service afterwards and it was already started. I didn't have to restart it. I still get this message when I click on: Check for Updates. I get a message: Windows Update can't check for updates because the Service is not running. I check Services and it shows Windows Update is running. Back to square one!!!
      My System SpecsSystem Spec

  8. #8


    Posts : 406
    W10 Pro X64


    Sorry to hear that. I think it would be the same as windows 7 (I do not have 8) try sfc / scannow 3 times, if no help a system restore, and then a repair install.
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    There is another option before refreshing.

    If a restore point won't help, you will see a tutorial on using the DISM command in my signature.
    Try it.

    If it doesn't help, repair install.

    As a last resort, return to factory specs.
      My System SpecsSystem Spec

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