Windows 8 and 8.1 Forums

Windows 8 activation error

  1. #1


    Posts : 4
    Windows 8

    Windows 8 activation error


    Hopefully im posting this in the right place..I got an asus laptop back in January and about a month ago it crashed and wouldn't let me do anything other than reset. So I did and it started the whole computer all over again but it doesn't let me activate windows 8 and it says Activation error description not found.
    Help?

      My System SpecsSystem Spec

  2. #2


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)
    At the Prompt, type

    Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab


    (note the spaces!)
    two files will be put on your desktop -
    open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    This is what it says;
    <DiagReport>
    <LicensingData>
    <ToolVersion>6.2.9200.16384</ToolVersion>
    <LicensingStatus>SL_LICENSING_STATUS_UNLICENSED</LicensingStatus>
    <LicensingStatusReason>0xC004F014</LicensingStatusReason>
    <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
    <LocalGenuineResultP>0</LocalGenuineResultP>
    <LastOnlineGenuineResult></LastOnlineGenuineResult>
    <GraceTimeMinutes>0</GraceTimeMinutes>
    <TotalGraceDays>0</TotalGraceDays>
    <ValidityExpiration></ValidityExpiration>
    <ActivePartialProductKey>CJ8YG</ActivePartialProductKey>
    <ActiveProductKeyPid2>00179-60274-83740-AAOEM</ActiveProductKeyPid2>
    <OSVersion>6.2.9200.2.00010300.0.0.101</OSVersion>
    <ProductName>Windows 8</ProductName>
    <ProcessorArchitecture>x64</ProcessorArchitecture>
    <EditionId>Core</EditionId>
    <BuildLab>9200.win8_gdr.130410-1505</BuildLab>
    <TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone>
    <ActiveSkuId></ActiveSkuId>
    <ActiveSkuDescription></ActiveSkuDescription>
    <ProductUniquenessGroups></ProductUniquenessGroups>
    <ActiveProductKeyPKeyId></ActiveProductKeyPKeyId>
    <ActiveProductKeyPidEx>05426-01796-027-483740-02-1033-9200.0000-3342012</ActiveProductKeyPidEx>
    <ActiveProductKeyChannel>OEM: DM</ActiveProductKeyChannel>
    <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
    <OfflineInstallationId></OfflineInstallationId>
    <DomainJoined>false</DomainJoined>
    <ComputerSid>S-1-5-21-1798200830-3199629010-405116704</ComputerSid>
    <ProductLCID>1033</ProductLCID>
    <UserLCID>1033</UserLCID>
    <SystemLCID>1033</SystemLCID>
    <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
    <ServiceAvailable>false</ServiceAvailable>
    <OemMarkerVersion></OemMarkerVersion>
    <OemId></OemId>
    <OemTableId></OemTableId>
    <Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer>
    <Model>X501A1</Model>
    <InstallDate>20130420165924.000000-480</InstallDate>
    </LicensingData>
    <HealthCheck>
    <Result>PASS</Result>
    <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
    <ServerProps>0xc0020050</ServerProps>
    </GenuineAuthz>
    </DiagReport>

      My System SpecsSystem Spec

  4. #4


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    0xc0020050 - this appears to be related to a failure in RPC (and is very unusual, so far as I can see)
    What anti-virus and other security software is installed?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    RPC? I use webroot anti-virus, I think McAfee was also installed once for a short while..That's it
      My System SpecsSystem Spec

  6. #6


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    When you uninstalled McAfee, did you also run their cleanup tool?
    Download the McAfee removal tool from:

    http://download.mcafee.com/products/...tches/MCPR.exe

    Click Save, and save the file to a folder on your computer.
    Navigate to the folder where you saved the file.
    right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

    when complete, reboot.

    delete both the report.txt and repfiles.cab files, and then run the LicensingDiag command again - post the new result.
      My System SpecsSystem Spec

  7. #7


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    if it's W8 PRO or Enterprise type in SLUI 3 from command mode and then enter the product ID -- should be on the bottom of your laptop. Then W8 will activate automatically for you.

    Cheers
    jimbo
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8


    I did all that but im not sure if it worked since when it restarted it said windows failed to installed updates (Which it always does after the whole reset thing)
    <DiagReport>
    <LicensingData>
    <ToolVersion>6.2.9200.16384</ToolVersion>
    <LicensingStatus>SL_LICENSING_STATUS_UNLICENSED</LicensingStatus>
    <LicensingStatusReason>0xC004F014</LicensingStatusReason>
    <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
    <LocalGenuineResultP>0</LocalGenuineResultP>
    <LastOnlineGenuineResult></LastOnlineGenuineResult>
    <GraceTimeMinutes>0</GraceTimeMinutes>
    <TotalGraceDays>0</TotalGraceDays>
    <ValidityExpiration></ValidityExpiration>
    <ActivePartialProductKey>CJ8YG</ActivePartialProductKey>
    <ActiveProductKeyPid2>00179-60274-83740-AAOEM</ActiveProductKeyPid2>
    <OSVersion>6.2.9200.2.00010300.0.0.101</OSVersion>
    <ProductName>Windows 8</ProductName>
    <ProcessorArchitecture>x64</ProcessorArchitecture>
    <EditionId>Core</EditionId>
    <BuildLab>9200.win8_gdr.130410-1505</BuildLab>
    <TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone>
    <ActiveSkuId></ActiveSkuId>
    <ActiveSkuDescription></ActiveSkuDescription>
    <ProductUniquenessGroups></ProductUniquenessGroups>
    <ActiveProductKeyPKeyId></ActiveProductKeyPKeyId>
    <ActiveProductKeyPidEx>05426-01796-027-483740-02-1033-9200.0000-3342012</ActiveProductKeyPidEx>
    <ActiveProductKeyChannel>OEMM</ActiveProductKeyChannel>
    <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
    <OfflineInstallationId></OfflineInstallationId>
    <DomainJoined>false</DomainJoined>
    <ComputerSid>S-1-5-21-1798200830-3199629010-405116704</ComputerSid>
    <ProductLCID>1033</ProductLCID>
    <UserLCID>1033</UserLCID>
    <SystemLCID>1033</SystemLCID>
    <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
    <ServiceAvailable>false</ServiceAvailable>
    <OemMarkerVersion></OemMarkerVersion>
    <OemId></OemId>
    <OemTableId></OemTableId>
    <Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer>
    <Model>X501A1</Model>
    <InstallDate>20130420165924.000000-480</InstallDate>
    </LicensingData>
    <HealthCheck>
    <Result>PASS</Result>
    <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
    <ServerProps>0xc0020017</ServerProps>
    </GenuineAuthz>
    </DiagReport>



    @Jimbo45: I think I have regulard windows 8
      My System SpecsSystem Spec

  9. #9


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    Windows 8 from large manufacturers has NO COA Sticker - merely a license sticker without any Key.
    It's only the System Builder installs that have normal Product Keys.
      My System SpecsSystem Spec

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