I'm setting up an MSI CR70 for one of my staff and am having nothing but problems. I removed some of the bloatware and installed avast! plus a couple other programs and it seemed to be working. She had to ship the laptop back to me because it had become unresponsive and she couldn't use it. I restored the laptop to factory settings and left it running for a while. The HDD LED was constantly on so I checked the performance monitor and disk activity was at 100%. The laptop was sluggish. I eventually worked out it was the scheduled maintenance running but not doing anything. I stopped it and tried installing updates manually but it stays at 0%.
I ran the update troubleshooter and it said it fixed a problem but it was no better so I emptied the SoftwareDistribution folder. I then ran DISM.exe /Online /Cleanup-image /Scanhealth which took over 2 hours to complete. When it finished I ran DISM.exe /Online /Cleanup-image /Restorehealth which finished quite quickly so I checked for new updates and only selected the 2 optional updates (hardware drivers) which installed no problem. I then selected all the recommended updates and nothing happened...back to being stuck at 0%.
I just ran /Scanhealth again and it didn't take as long but said "no corruption detected" I haven't installed anything except a few updated drivers. Any ideas or should I send the laptop back?
I ran the update troubleshooter and it said it fixed a problem but it was no better so I emptied the SoftwareDistribution folder. I then ran DISM.exe /Online /Cleanup-image /Scanhealth which took over 2 hours to complete. When it finished I ran DISM.exe /Online /Cleanup-image /Restorehealth which finished quite quickly so I checked for new updates and only selected the 2 optional updates (hardware drivers) which installed no problem. I then selected all the recommended updates and nothing happened...back to being stuck at 0%.
I just ran /Scanhealth again and it didn't take as long but said "no corruption detected" I haven't installed anything except a few updated drivers. Any ideas or should I send the laptop back?
My Computer
System One
-
- OS
- Win 8 x64 Pro
- System Manufacturer/Model
- tw33k
- CPU
- Intel 3770K @ 4.7GHz
- Motherboard
- ASUS Maximus V Formula
- Memory
- 8gb (2x4GB) Crucial Ballistix
- Graphics Card(s)
- Sapphire 7950
- Sound Card
- On Board
- Monitor(s) Displays
- 27" Acer B273HU
- Screen Resolution
- 2048 x 1152
- Hard Drives
- Crucial M4 128GB
WD Black 2TB
Samsung F3 1TB
WD 1TB USB 2.0
WD 3TB USB 3.0
- PSU
- Corsair AX-750
- Case
- Corsair 800DW
- Cooling
- H100
- Keyboard
- Microsoft Wireless 5000
- Mouse
- Microsoft Wireless 5000
- Internet Speed
- 5mb/s