Windows 8 and 8.1 Forums


Windows 8 De-activated ? HOW TO FIX ?

  1. #1


    Posts : 4
    windows 8 pro

    Windows 8 De-activated ? HOW TO FIX ?


    Recently my Windows 8 Pro (retail) Activated Laptop has become unactivated. I believe this is due to someone trying to illegaly install Windows 8 Pro, when i already had windows 8.. so now i am stuck with a product ID that will not work. Does anyone know how i could get my old product key back so it will install.

    My Disc along with Product key have been misplaced during my relocation of houses.

    I have no restore points, or i did have two, but after i attempted one, the other disappeared. Please someone help me out, i have called microsoft, but they just tell me to go purchase another copy

      My System SpecsSystem Spec

  2. #2


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    I think you are out of luck, if you have lost your retail key.

    How did you have a restore point of your original install after "somebody" did a reinstall.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    windows 8 pro


    i had 2 recovery points in the restore/recovery option. but i chose the most recent one instead of the one from a few days ago, and now i dont have either. god damn, now i have to go spend $40 again.
      My System SpecsSystem Spec

  4. #4


    Posts : 32
    Windows 8.1 PRO


    If you have proof of purchase, bill or online mail from Microsoft dhat you purchase online yust call Microsoft is gonna fix dhat for yu...
      My System SpecsSystem Spec

  5. #5


    West Auckland
    Posts : 107
    Windows 8 Pro Pack x64


    Indeed; contact Microsoft would be the way.

    $40.00 for a new licence eh? I don't think so! Good luck with that.

    If Microsoft is no help, talk to the OEM of your machine. It's their key after all which they sold to you pre-installed.

    I wouldn't settle on having to buy a new key, especially at the cost it is now.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    windows 8 pro


    I dont have proof of purchase, but i do have emails from microsoft after opening an account. And i was told by the lady at microsoft it is $40 for a new product key ? So i am just going off her word. I think it is a loud of s*** that this can happen and nothing can be done

    And it did not come pre-installed i purchased a retail copy.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    You will have to pay the price for the unknown person getting to your laptop and trying something inappropriate and for losing your product key. I think I'd go back to whatever you had before 8.
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by TeeGee View Post
    I dont have proof of purchase, but i do have emails from microsoft after opening an account. And i was told by the lady at microsoft it is $40 for a new product key ? So i am just going off her word. I think it is a loud of s*** that this can happen and nothing can be done

    And it did not come pre-installed i purchased a retail copy.
    If your windows 8 was reinstalled you could try to extract the product key form windows.old folder.
    Or if it was not reinstalled try to view the internet explorer product key. I think belarc advisor can view it.
      My System SpecsSystem Spec

  9. #9


    They used to put the key on the bottom of laptops.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by TeeGee View Post
    Recently my Windows 8 Pro (retail) Activated Laptop has become unactivated. I believe this is due to someone trying to illegaly install Windows 8 Pro, when i already had windows 8.
    this i don't fully understand ,how do you think this happened , why do use the word Illegally ,did some steal you laptop and do this ,or do you think it was done online , you could try a program name belaric adviser Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.to retrieve the windows key if the laptop is working . I have see this sort of thing happen because of a Virus also .the activation and the missing restore points are comming to some viruse /trojans /malware
      My System SpecsSystem Spec

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Windows 8 De-activated ? HOW TO FIX ?
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