Windows 8 and 8.1 Forums

Windows update error 8024402C

  1. #1

    Posts : 2
    Win 8 Pro

    Windows update error 8024402C

    Hi guys,

    I've been unable to update windows 8 pro via WSUS since I upgraded my Samsung series 7 slate from Win 7 Pro. It used to work fine with Win 7 Pro. The server still thinks the Slate is a Win 7 Pro machine with latest updates before I did the upgrade so it seems to be some sort of communication issue.

    I'm attached to a domain running on a Win SBS 2011 server, which I have admin rights to. I'm no expert with WSUS on either the server or client side.

    I've done all the steps from Windows Update Posting Instructions - Windows 7 Help Forums and have attached my CBS logs.

    Everything ran fine and completed with the only problems being the SFC scan fixing a corrupted file.

    The error code I get in windows update is 800B0001 - Windows Update ran into a problem if I check for updates across the VPN and I get Code 8024402C if I run update without the VPN, but connected to the web. This is the same if I try it from within the LAN at home with the server.

    The Check online for updates from Microsoft Update works fine, though I don't seem to be getting updates for Office 2013 (though it could just be that there aren't any). In any case this isn't automatic, and I'd prefer to get it running automatically using WSUS if possible.

    Thanks for any help

    Windows update error 8024402C Attached Files

      My System SpecsSystem Spec

  2. #2

    You do have to update WSUS to support Windows 8 devices. Have you done that?

    An update for Windows Server Update Services 3.0 Service Pack 2 is available (KB2734608)
    Last edited by Brink; 11 Mar 2013 at 22:23. Reason: fixed link
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Win 8 Pro

    I've done that.

    It now works via the VPN, but I still get the same error if I'm not connected over the VPN.

    Any other suggestions?
      My System SpecsSystem Spec

  4. #4

    Windows update error usually prompts due to the incorrect registry setting, bad DLL drivers, incomplete installation of windows,etc. i have also encountered with problem like this. i went through internet to find the proper solution for this problem and i found an amazing solution on a site. I applied the solution given in that site to Fix Windows Update Error in my system. Now i am free from any windows update error.
      My System SpecsSystem Spec

Windows update error 8024402C
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