Windows update error 8024402C

Puppeteer

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Hi guys,

I've been unable to update windows 8 pro via WSUS since I upgraded my Samsung series 7 slate from Win 7 Pro. It used to work fine with Win 7 Pro. The server still thinks the Slate is a Win 7 Pro machine with latest updates before I did the upgrade so it seems to be some sort of communication issue.

I'm attached to a domain running on a Win SBS 2011 server, which I have admin rights to. I'm no expert with WSUS on either the server or client side.

I've done all the steps from Windows Update Posting Instructions - Windows 7 Help Forums and have attached my CBS logs.

Everything ran fine and completed with the only problems being the SFC scan fixing a corrupted file.

The error code I get in windows update is 800B0001 - Windows Update ran into a problem if I check for updates across the VPN and I get Code 8024402C if I run update without the VPN, but connected to the web. This is the same if I try it from within the LAN at home with the server.

The Check online for updates from Microsoft Update works fine, though I don't seem to be getting updates for Office 2013 (though it could just be that there aren't any). In any case this isn't automatic, and I'd prefer to get it running automatically using WSUS if possible.

Thanks for any help

Jason
 

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Samsung Series 7 Slate
    CPU
    Core i5 247M
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
I've done that.

It now works via the VPN, but I still get the same error if I'm not connected over the VPN.

Any other suggestions?
 

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Samsung Series 7 Slate
    CPU
    Core i5 247M
Windows update error usually prompts due to the incorrect registry setting, bad DLL drivers, incomplete installation of windows,etc. i have also encountered with problem like this. i went through internet to find the proper solution for this problem and i found an amazing solution on a site. I applied the solution given in that site to Fix Windows Update Error in my system. Now i am free from any windows update error.
 

My Computer

System One

  • OS
    windows
    Computer type
    PC/Desktop
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