Windows 8 and 8.1 Forums

activation

  1. #1


    Posts : 33
    Windows 8 PRO

    activation


    Hi
    I have been running Windows 8, with media pack, in 32 bit mode for the last two months without problems.

    I have now done a clean install with formatted drive of windows 8 in 64 bit mode. All went well and activation was a success. However the USB network adapter is giving serious problems and a suitable driver appears not to be available. Briefly the whole system locked up and I did a reinstall, which was successful. Trying to find a suitable driver again caused problems so the USB adapter was taken out and a refresh done. The network was then cable connected, which is okay. However on trying to activate it now returns that the activation key is in use on another computer and I have to buy another key. It wont give me the option to activate by phone.

    I understood you could reinstall as many times as needed on the same computer, or does changing from 32 bit to 64 bit override that. If so how come I have done the exact same thing on my laptop with no problems. Unless anyone can suggest an answer I guess it is a call to customer support. I would appreciate your views.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I use Download DriverMax and update your Windows Vista, Windows 7 and Windows 8 drivers to update my drivers.

    If one I choose is the wrong one, it tells me so & offers other drivers.

    In the free version you can download & install 2 drivers per day.

    30 day license is $10 US with unlimited downloads.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by franka View Post
    Hi
    I have been running Windows 8, with media pack, in 32 bit mode for the last two months without problems.

    I have now done a clean install with formatted drive of windows 8 in 64 bit mode. All went well and activation was a success. However the USB network adapter is giving serious problems and a suitable driver appears not to be available. Briefly the whole system locked up and I did a reinstall, which was successful. Trying to find a suitable driver again caused problems so the USB adapter was taken out and a refresh done. The network was then cable connected, which is okay. However on trying to activate it now returns that the activation key is in use on another computer and I have to buy another key. It wont give me the option to activate by phone.

    I understood you could reinstall as many times as needed on the same computer, or does changing from 32 bit to 64 bit override that. If so how come I have done the exact same thing on my laptop with no problems. Unless anyone can suggest an answer I guess it is a call to customer support. I would appreciate your views.

    I think the 32 and 64 bit versions are two separate pieces of software with 2 separate serials. Are both versions on your disk?
      My System SpecsSystem Spec

  4. #4


    Posts : 33
    Windows 8 PRO


    Hi
    The upgrade version comes with both 32 and 64 bit installation discs, and one serial key to install either version.
      My System SpecsSystem Spec

  5. #5


    I cannot look for it right now, but there is information on the web on how to get by this problem by changing something in the registry. Do a Google search on "Activating Windows 8" and you will probably find it. If I have some time later on, and I find the registry solution, I will respond to the thread again. I just ran into a problem kind of like yours, but I was reinstalling Win8 Pro on another laptop after removing it from the one I originally installed it on. Microsoft still thought the original installation was still in place. In my case however, I was able to use the automated activation over the phone.
      My System SpecsSystem Spec

  6. #6


    Posts : 33
    Windows 8 PRO


    All sorted.

    I downloaded the Belkin driver for Windows 7 and ran it in compatability mode for Windows 7. So far no problems.

    I was on the phone to MS support in India for nearly two hours but in the end activation was achieved.

    I suspect that the underlying problem was that I formatted the disc, with an external utility, and then did a custom clean install from the upgrade disc, but I don't know and support didn't say. The end result was that after close on two hours they re-enabled the key and activation was a success. The key for the Media Pack was lost forever and I had to use a spare key to reinstall.

    I am now cautiously happy.
      My System SpecsSystem Spec

  7. #7


    Posts : 33
    Windows 8 PRO


    Hi

    been running for the last two weeks with no problems.

    Thanks for all who responded and a big thanks to MS support for their help.

    Regards
      My System SpecsSystem Spec

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