Windows 8 and 8.1 Forums


stuck on update 12/14 for 3+ hours

  1. #1


    Posts : 6
    Windows 8 pro with media center

    stuck on update 12/14 for 3+ hours


    Hello,
    My hp pavilion dv7 laptop has been updated to W8 about 2 weeks ago and a few updates were succesfuly installed since then. Today though, it downloaded 14 updates and I restarted it so it could install them. The problem is I am now stuck at update 12/14 for the last 3-4 hours. At first I thought it was only a long update, but now I seriously doubt it. I have never ever had an update running that long.

    It says I must now shut down the computer during the installation but I can't do anything else either...any tips? I have closed the screen after 3 hours (which puts it in hibernation) but after opening it it went back to the same place...

    Thanks a lot!

      My System SpecsSystem Spec

  2. #2


    Hi duro195, welcome to the forums, switch the power off, try to install one by one( leaving a couple of days in between), one of them or all of them broke my installation yesterday and had to do a clean install. I wouldn't install any updates at the moment.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8 pro with media center


    Thanks for the tip. I let it run overnight though and it installed all by itself without my intervention. Unfortunately I forgot to turn off auto update and now it's installing another batch. Same issue. Been stuck on 3/5 for the last 5 hours...I think i'm just going to wait another night and turn off this feature. Maybe in a month that'll be fixed.

    I'll email microsoft the issue when my computer is back in service, asking what to do with that.

    Is anybody else experiencing this?
      My System SpecsSystem Spec

  4. #4


    See the thread Failure configuring updates - windows 8 (not pro) for a possible solution.
      My System SpecsSystem Spec

  5. #5


    I have a HP too and the updates got stuck on 12%. Tried everything, in the end had to do a system restore

    Comp is working but not as good as its use to be.

    Are the windows developers aware of this as many seem to have the same problem, are they going to release an update that allows updates to work properly e.g in hp laptops...?
      My System SpecsSystem Spec

  6. #6


    I had the same issue with an HP laptop yesterday and I power cycled it after each update was installed. Everything is fine now...
      My System SpecsSystem Spec

  7. #7


    Posts : 1
    Windows 8


    Hi guys, new here and to Windows 8. Just got a new HP on Monday and this morning, when I turned it on, it started an auto update and now is stuck at 12%. Is there a way to interupt this so that I can go in and reconfigure the settings?
      My System SpecsSystem Spec

  8. #8


    Posts : 301
    Windows 8 Pro


    Another Win 8 bug... Updates not installing without stopping and restarting the install. When is the real version coming out? I will be using Win 7 until then.
      My System SpecsSystem Spec

  9. #9


    Posts : 79
    Win8.1 Pro 64bit


    That's wierd, I haven't had update issues. Any one think it could be the machines themselves since they're retail builds. Or Antivirus/malware scanner causing the sluggishness?
      My System SpecsSystem Spec

  10. #10


    Posts : 301
    Windows 8 Pro


    Normally it is Windows Defender; other updates seem to work most of the time. They have tried to combine a firewall and antivirus and have managed to over power their ability. MS needs to get back to programming and stop playing. Message sent from Win 7 that works...
      My System SpecsSystem Spec

stuck on update 12/14 for 3+ hours
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