Windows 8 and 8.1 Forums

Hard Drive failed.

  1. #1


    Posts : 5
    Windows 8 Pro

    Hard Drive failed.


    So, I just bought Windows 8 Pro less than two weeks ago and my hard drive failed. So I had to install Windows 8 on one of my other drives but now I can't activate it with the same code.

      My System SpecsSystem Spec

  2. #2


    Microsoft normally does not consider a hard drive change as a "system change" like they would for some other hardware such as a motherboard. Are you positive you are entering the correct product key?

    You may have to contact Microsoft to get it activated. I had to do that with Windows 7 on a motherboard change (exact replacement for a failed motherboard).
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8 Pro


    When I punch in the key it says "Your product key works! Continue when you are ready." But when I push Activate it gives me error code 0xC004F061 "The Software Licensing Service determined that this specified product key can only be used for upgrading, not for clean installations."
      My System SpecsSystem Spec

  4. #4


    In that case you probably will have to reinstall the old OS (at least the basic OS, not everything) then install the Upgrade version.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8 Pro


    Dang. I was worried about that. I can't seem to find where I put my Windows 7 disk or that activation key. hmmm...
      My System SpecsSystem Spec

  6. #6


    If you can find the product key you can download Win 7, burn it to a DVD and install from that.

    Official Windows 7 SP1 ISO Image Downloads
      My System SpecsSystem Spec

  7. #7


    After the installation completes, leave the install media in the PC and select:

    Charm bar, settings, Change PC Settings, General, Refresh..-Get Started

    Clean Install with Windows 8 Upgrade

    and then wait patiently
    Last edited by Brink; 16 Nov 2012 at 23:48. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8 Pro


    I still haven't been able to find my old copy of Windows 7 or the Key. I DID however find my copy of XP and its Key. But I make it all the way through the setup to where it says Starting Windows and I get a BSOD. It's happened 5 times.
      My System SpecsSystem Spec

  9. #9


    Posts : 22,582
    64-bit Windows 10


    Hello 90mustang, and welcome to Eight Forums.

    Are you doing a clean install with your Windows 8 upgrade like in the tutorial in machare's post above?
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    Windows 8 Pro


    Yes, I missed his post. I did a Refresh and it is now activated. Thanks so much guys.
      My System SpecsSystem Spec

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Hard Drive failed.
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