Windows 8 and 8.1 Forums


MS update killed my machine.

  1. #1

    MS update killed my machine.


    I just a few hours ago updated my Samsung R530 and it would not work again. I tried first to System Restore that did not work. Then I tried system image recovery, that did not work. Now trying windows eight fresh install that hasn't worked either. What can I do? The synaptics don't work neither does the keyboard. I am also having trouble logging on to eightforums and now my mouse and keyboard are playing up on this computer...Darn it! I say!
    Anyway back to the laptop. How do I fix it?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Might be simplest just to boot the install media and do a clean installation.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by SIW2 View Post
    Might be simplest just to boot the install media and do a clean installation.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    It might be possible to fix it another way - hard to tell from your description.

    In what way didn't system restore work - what happened - what was the message?

    In what way could you not restore the system image?
      My System SpecsSystem Spec

  5. #5


    The restore of the image worked perfectly. The synaptics and keyboard don't work that's all.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Does Device manager give you any clues?

    Might be you need to reinstall the oem specific drivers - have a nosy round the oem website.

    It is still not clear - I am having to guess that you made an image ( no idea what with ) of your win7 partition - before you attempted an in-place upgrade to win8?

    Was that before or after you downloaded the upgrade media?

    Or maybe you have a shop bought copy - who knows?
      My System SpecsSystem Spec

  7. #7


    The image is of windows eight prior to crash. I am trying to reinstall a fresh copy of windows eight again as the first try cancelled due to lack of battery (I was busy doing something else to notice) I have a feeling that a fresh install will not work either. How do I install OEM drivers and from where? Samsung R530 laptop.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,360
    7/8/ubuntu/Linux Deepin
      My System SpecsSystem Spec

  9. #9


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    If they are not supporting your model - tough luck , I am afraid.

    You could try win7 drivers and see.
      My System SpecsSystem Spec

  10. #10


    Tried fresh install it works. Then I tried system image recovery to get my original settings but to no avail it wont work anymore...
    So a fresh install it is! Why has the update rendered my computer and backup useless. If I can't use windows 8 on my laptop what was the point of MS checking to see if my computer was ok to use it?
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
MS update killed my machine.
Related Threads
I had installed the update mentioned in the title, installed fine with no problems. When I went to shutdown my laptop, the screen would go off like it normally does, but the system does not shutdown. The power light still stays on, and I see a flicker of the HDD light but they do not turn off. I...
I have an orange crossover cable that I have connected to both machines and I set up sharing on both but the Windows XP machine doesn't show the 8.1 machine. I'm trying to pull some movies and music off my 8.1 laptop because I use my XP desktop as a media server of sorts. I can't figure out how...
Ever since this new update with 8.1 I can't install any new apps.. I first noticed when my Mail app stopped working and froze my computer. So I uninstalled the app and when I tried to install it back I get the screenshot below.. So I tried Yahoo Mail, some games, some other apps.. Nothing will...
Solved cannot log into machine after windows 8 update in User Accounts and Family Safety
Hello people: my friend has a windows 8 machine and a couple days ago she says that the machine told her it would reboot and install necessary updates. when it rebooted it asked her to log in. she typed in her password, the machine then said she was offline and to enter the last password used on...
Just an FYI on Adobe Flash version 11.8.800.168. I was prompted to install the update, I accepted, and then no sound on any YouTube videos thereafter. So, I though that was strange and I found that Vimeo and Daily Motion both worked OK. All PC sounds worked OK as well. Did the same as above on...
HI All I wanted to add more ram on my Windows 8 basic 64 bit. My computer said it could take up to 6 gigs. I Already had 2 gigs and did some research on which ram to buy, and ordered 4 gigs more to add to my Hp Laptop. When I went to put the ram in my Laptop, it died! It is crazy why it would do...
Here's a strange issue--at least I think it's strange. I have an old application that I've had since I had Win XP. I'm not sure but I think I had it even on Win 98. Even though it's an old app I was able to install and run in on Vista and Windows 7. I now have the pre-release Win 8 installed on...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook