Dell, HP Say Windows 8 Is Trashing PC Sales

To hear Dell and HP tell it, the slump in PC sales can be blamed in part on Windows 8, which won't do much to improve the situation until sometime next year.

During conference calls this week to talk about their earnings both Dell and HP pointed to lousy PC sales as a problem. Dell actually came out and said Windows 8 anticipation had resellers drawing down PC inventory, but also acknowledged that any benefit the new operating system will have on sales would be delayed into next year.

Source
 
Well I think to really know if it really is their fault they have to wait until it's in stores and on the computers for people to try out. As much as I don't agree with windows 8's execution. It does add stuff I would want if I actually owned a touch screen. For example a lot of the touch screens are annoyingly slow when the touch enabled programs were built by HP and Dell themselves. Although I can't speak much for the apps as I can't get the camera app to work. Music isn't that bad just needs to pick up more of the Zune software's beauty(before it went overly flat) Video, games and music all look like a going green campaign which is nice to tie in with XBox but not that great looks-wise. Frankly Dell and HP themselves don't innovate their products. There was really only one nicely designed all in one from HP and I believe it didn't even have a good processor their designs are horrible especially with that beats audio stuff. HP makes decently looking laptops sometimes. Dell makes clean stuff that basically looks exactly like the year before and the year before that. It's nice but some of their products need some innovation. They can't jut blame windows 8 which is not as bad compared to what you probably will end up using the operating system on. Which is probably a badly designed HP or Dell computer. Unless you build your own. They need to work on their own products. It shouldn't be all up to the operating system. You have to create better products first.
 

My Computer

If they're talking about desktop PCs, of course it will. But then again, the news has been around that desktop PCs aren't selling as hugely as they used to. Laptops are, and soon tablet PCs will too. That is, if they decide to start building touch AIO PCs... :p
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014
If they're talking about desktop PCs, of course it will. But then again, the news has been around that desktop PCs aren't selling as hugely as they used to. Laptops are, and soon tablet PCs will too. That is, if they decide to start building touch AIO PCs... :p


The point you are missing, "Steve" is that most desktop users tend to keep a unit longer because it can be upgraded with ease and at reasonable cost, consumers do this as do businesses. The bottom line is that they are built to last longer by way of upgrades and robustness. It isn't that people don't like them anymore.

AIO PCs are not a good value, you do know we are in a recession (we never
recovered from it) and cost and value are at the top of the list for many consumers
(ahem except for Apple customers ) and not many desktop users will bother with using touch except for the initial novelty of it. After a while your arms will get tired, and your screen will get scuzzy with grease and other crap. :party:
 

My Computer

System One

  • OS
    win 7 home premium 64 bit
An AIO would be at the bottom of my list of computing devices I'd like to own. I'd sooner buy a touch screen monitor for my existing desktop, than a giant tablet PC with no battery that's anchored to a wall outlet. Add in the laptop like motherboard, that isn't upgradable, and it doesn't seem like a good value to me? They are nice and compact, and look nice, compared to your normal desktop PC. I'll take the normal desktop PC any day though, for all the reasons Legacy7955 mentioned.


Times are tough so I'm not surprised sales are down. I also think most families already have and don't necessarily need another desktop PC. That new computing device the kid needs is more than likely going to be a laptop or tablet. Those markets will eventually saturate too. While I would love to have a tablet or Ultrabook, I don't think I'll ever be without at least one good quality desktop PC. It's just to much fun assembling the parts and slowly upgrading it as time and finances permit.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I should say that if the desktop market is doing well, laptop sales wouldn't be. But that isn't the case. Yes, a desktop has more value to it and theoretically, people are upgrading parts to make it last longer. As for laptops not being of value as you can't upgrade parts so easily, that doesn't seems to resonate with most people. If it has a decent processor, 4 gigs of RAM, a good graphics chip and ample hard drive space, that laptop will be used for years. As for AIO PCs, true, you can't upgrade a whole lot, but there still is some value to be had. I was looking around and for a higher end tradition tower and an AIO PC of almost similar specs, even with touch, is still within the same price bracket as the tower. Even better yet, Intel is working on making the AIO form factor more upgradeable by building different parts specific to the AIO form factor. For example, the motherboard of one will just be the host for add on boards like normal, except that one could swap out a PCB board with an Atom processor and low end Northbridge chip to an i7 processor and Intel's Sandy Bridge. Pretty simple I'd say.



There's innovation to be had with it that will bring AIO PCs more value that only a tower has.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014
The point you are missing, "Steve" is that most desktop users tend to keep a unit longer because it can be upgraded with ease and at reasonable cost, consumers do this as do businesses. The bottom line is that they are built to last longer by way of upgrades and robustness. It isn't that people don't like them anymore.

Yeah, my home desktop computer was built in June of 2009 and is now 3 years old. But for my needs it's a complete beast. Quad core intel, 12MB L3 cache, overclocked,8GB RAM, Nvidia gtx570 video card (1,280MB), 80GB Intel SSD, and 1TB WD Caviar Black.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
My desktop's box is ~8 years old (including the power supply).

It's "seen off":

  • 3 MBs (2 died and one is ancient)
  • 4 graphics cards (2 died and 2 are ancient)
  • 3 HDDs (1 died, 1 is ancient and the other is in storage)
 

My Computer

System One

  • OS
    Windows 7 Ultimate SP1 (64 bit), Linux Mint 18.3 MATE (64 bit)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    n/a
    CPU
    AMD Phenom II x6 1055T, 2.8 GHz
    Motherboard
    ASRock 880GMH-LE/USB3
    Memory
    8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2)
    Graphics Card(s)
    ATI Radeon HD6450
    Sound Card
    Realtek?
    Monitor(s) Displays
    Samsung S23B350
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA), Western Digital 3 TB (SATA)
    Case
    Tower
    Mouse
    Wired Optical
    Other Info
    Linux Mint 16 MATE (64 bit) replaced with Linux Mint 17 MATE (64 bit) - 2014-05-17
    Linux Mint 14 MATE (64 bit) replaced with Linux Mint 16 MATE (64 bit) - 2013-11-13
    Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
    RAM & Graphics Card Upgraded - 2013-01-13
    Monitor Upgraded - 2012-04-20
    System Upgraded - 2011-05-21, 2010-07-14
    HDD Upgraded - 2010-08-11, 2011-08-24,
To hear Dell and HP tell it, the slump in PC sales can be blamed in part on Windows 8, which won't do much to improve the situation until sometime next year.

During conference calls this week to talk about their earnings both Dell and HP pointed to lousy PC sales as a problem. Dell actually came out and said Windows 8 anticipation had resellers drawing down PC inventory, but also acknowledged that any benefit the new operating system will have on sales would be delayed into next year.

Source

Well, I tried to help Dell out last month when I bought my new Inspiron 17R. Great machine, this.

-Max :thumbsup:
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64-bit
    System Manufacturer/Model
    Dell Inspiron 17R / Dell XPS 8300
    CPU
    Intel i5 (17R) / Intel i7 (XPS)
    Memory
    8GB / 8GB
The desktop I had before my new rebuild was a Dell Dimension 4550 that went through two motherboards and P4 processors and a hard drive. I used it for a good seven or so years until Windows 7 came out (odd numerology on that one). Then I decided one must rebuild. I rebuilt the case so it looks nicer and has new parts. Now, I decided that with Windows 8 and Grand Theft Automobile 5 will be coming out, one must rebuild.

And my rebuild will be essentially future proofing myself for a good five years at least; this is what I'm planning on right now: a new AMD APU quad core Trinity processor (might be overclocking it) with its Radeon 7000 series graphics chip in CrossFire with a Radeon 6990 (if I can flippin' find one and one built by ASUS :mad:), probably 16 gigs of AMD built RAM as DDR3 is still rather dirt cheap than the last time I rebuilt my system, an ASUS mobo, a 128 gig SSD, eight 4 TB hard drives in RAID 5, two internal 2.5" hard drive bays, two external 2.5" ports, an external SATA connection for a 3.5" hard drive or my DVD drive that I'll be building an external enclosure for, a wifi card, a TV tuner, probably a dedicated RAID card, and to top it all off, the case is undergoing renovations so it looks even more sleeker, simpler, a little strange and totally different than anything out there (kind of like Windows 8 ;)).

Aw yeah.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014
Mfgs like HP and Dell needs to realize that PCs have gotten too durable and are now discretionary spending items. Nobody is gonna pop $500-900 every year to upgrade Windows and their hardware.

A lot of folks are using their smartphones and tablets to do work and eliminate the need for additional PCs in the house. When people were using Dumbphones and Blackberries they couldn't properly surf the web or do Facebook. Today it's better to Tweet or send Facebook status on your smartphone on the go than on the PC.
 

My Computer

System One

  • OS
    Windows 7
    CPU
    Intel 2600K
    Motherboard
    Gigabyte
    Memory
    16GB
    Graphics Card(s)
    ATI 5870
Yup, were definitely reaching the point in time where PCs are simply massively overpowered for most tasks. Even as a gamer and enthusiast, I've got no need to update my now 3 year old machine in whole, something I have done for the last 20 years or so. It's got an SSD already and I just updated the graphics card because I felt I needed to upgrade SOMETHING (Though my now 4-5 year old video card was STILL keeping up ok with the latest games).

So I am now set for another 3 years at least!
 

My Computer

System One

  • OS
    Windows 7/8
The desktop I had before my new rebuild was a Dell Dimension 4550 that went through two motherboards and P4 processors and a hard drive. I used it for a good seven or so years until Windows 7 came out (odd numerology on that one). Then I decided one must rebuild. I rebuilt the case so it looks nicer and has new parts. Now, I decided that with Windows 8 and Grand Theft Automobile 5 will be coming out, one must rebuild.

And my rebuild will be essentially future proofing myself for a good five years at least; this is what I'm planning on right now: a new AMD APU quad core Trinity processor (might be overclocking it) with its Radeon 7000 series graphics chip in CrossFire with a Radeon 6990 (if I can flippin' find one and one built by ASUS :mad:), probably 16 gigs of AMD built RAM as DDR3 is still rather dirt cheap than the last time I rebuilt my system, an ASUS mobo, a 128 gig SSD, eight 4 TB hard drives in RAID 5, two internal 2.5" hard drive bays, two external 2.5" ports, an external SATA connection for a 3.5" hard drive or my DVD drive that I'll be building an external enclosure for, a wifi card, a TV tuner, probably a dedicated RAID card, and to top it all off, the case is undergoing renovations so it looks even more sleeker, simpler, a little strange and totally different than anything out there (kind of like Windows 8 ;)).

Aw yeah.

With a lightweight box like that, why not just run Linux? :p

-Max
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64-bit
    System Manufacturer/Model
    Dell Inspiron 17R / Dell XPS 8300
    CPU
    Intel i5 (17R) / Intel i7 (XPS)
    Memory
    8GB / 8GB
Got2BeReal said:
A lot of folks are using their smartphones and tablets to do work and eliminate the need for additional PCs in the house. When people were using Dumbphones and Blackberries they couldn't properly surf the web or do Facebook. Today it's better to Tweet or send Facebook status on your smartphone on the go than on the PC.
I agree and that's one more reason why it's useless to have W8 smartphone OS on a desktop PC: Those who have a PC do more than just tweeter, gmail and facebook. Metro Start Screen for PC is a waste of code lines.
FSeal said:
Yup, were definitely reaching the point in time where PCs are simply massively overpowered for most tasks. Even as a gamer and enthusiast, I've got no need to update my now 3 year old machine in whole, something
My PC runs on the same processor, same graphic card and same MoBo in the same tower for 12 years (thought that's the only parts that remain from the original set up). And most applications I use open instantly. I don't see any real change in speed with last of brand computers sold today, except for brute force encoding (assuming crapwares and buggy services are turned off).
 

My Computer

System One

  • OS
    w9x
I just gave up my Dell Dimension - 8 yrs old. Had a hard time with Win 8. At one point I packed up the new Dell to ship back. Steep learning curve here. Thanks to this group, Classic Shell, and finally figuring out that the Metro/Tile screen is a toy and the desktop is where the work gets done. Took me 3 days to figure out defaults like setting up Windows Photo Viewer for photos; bringing in the dreaded Adobe .pdf reader instead of the crap reader app (in full tile screen); etc.

I love Windows 8 now, its sleek and fast. The best feature is the hourly file backup. I have 60,000 photographs that I work with every day. Most of my research is with .pdf's. Now with the big problems solved, I can get back to work!
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell XPS 8500
    CPU
    3.4 i7
    Memory
    32 gigs
    Graphics Card(s)
    Nvidia GTX 660
    Monitor(s) Displays
    2
    Screen Resolution
    1920 x 1200
    Hard Drives
    256 gigs SSD
    2 terra HHD
    Keyboard
    Logitech wireless
    Other Info
    system rating 7.8
Welcome to EightForums, Jacy. Glad to read that you tweaked 8 to your liking. Good for you. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Dell can eat beans IMO!! What would increase their sales? Linux hahahahahahahahhahahaha. Dell build to order, there are very few Dell computers out in the retail space with pre-determined configurations that has Windows 7 still on them, and from what I know of this OEM you can order a PC with 7, or Vista on them, also XP. MAYBE if Dell reduced their PCs cost they would enjoy more sales? From what I can see is people buying PCs left and right at places like BestBuy, Walmart's, etc. WHY are they able to sell these OEM systems, and the OEMs can't eh?
 

My Computer

System One

  • OS
    Windows 8 pro Retail
I don't see Samsung complaining!
 

My Computer

System One

  • OS
    Win8 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Computer 1 of 4
    Motherboard
    ASUS M4A78LT-M LE
    Memory
    4GB Kit (2x2GB)
    Monitor(s) Displays
    Samsung 18"
    Screen Resolution
    1080p
    PSU
    Cheapo
    Internet Speed
    30mb
    Other Info
    Computer 2 :~ Dell Inspiron - 1x 350gb & 1x 250gb - 6GB Memory - Win 7 | Computer 3 :~ Samsung 355v5C Notebook - 6Gb Mem - Win8 2Core| Computer 4:~ Samsung 355v5C Notebook - 6Gb Mem - Win8 4Core
The point you are missing, "Steve" is that most desktop users tend to keep a unit longer because it can be upgraded with ease and at reasonable cost, consumers do this as do businesses. The bottom line is that they are built to last longer by way of upgrades and robustness. It isn't that people don't like them anymore.

Yeah, my home desktop computer was built in June of 2009 and is now 3 years old. But for my needs it's a complete beast. Quad core intel, 12MB L3 cache, overclocked,8GB RAM, Nvidia gtx570 video card (1,280MB), 80GB Intel SSD, and 1TB WD Caviar Black.
Me too. See system specs. Built it less than 2 years ago. Why would I replace it?

Not replying specifically to you here:

All note that the linked "source" was not clear on whether talking desktops, laptops, or both. I suspect it is both. Regardless, I think that Windows 8 being on "all" the new OEM computers, both desktops and laptops, may be a factor in slower PC sales. Windows 8 has had a lot of bad press, and bad press, in general, produces lots of effects--at least temporarily. Another point of interest is that there are a lot of very nice PC's out there for very low prices, and economic conditions are somewhat better "this" year--although we still have a great many economic uncertainties. Bottom line for me, I guess, is that. all things considered, Windows 8 being on "all" the new OEM PC's may very well be at least partially responsible for at least a current hurt on PC sales.
 
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
PC sales, without factoring in assorted cpu, motherboard etc sales are entirely meaningless.
In my entire life, I have never bought a "PC"....likely never will, although I have been online since '94.

Assume there are millions like me, who never get counted as "PC" sales.
 

My Computer

System One

  • OS
    Win8.1 Pro, Desktop Mode
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Me
    CPU
    AMD FX-8150
    Motherboard
    Gigabyte GA-890GPA-UD3H
    Memory
    8.00 GB Dual-Channel DDR3 (9-9-9-28)
    Graphics Card(s)
    AMD Radeon HD 6570
    Sound Card
    Creative X-Fi Titanium
    Monitor(s) Displays
    PX2710MW
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    1x1TB Western Digital WDC WD1001FALS-00J7B1 ATA Device Caviar Black -

    4 x 2TB Seagate ST32000542A -
    1 x 4TB Seagate External
    Case
    Antec
    Cooling
    Noctua NH-D14
    Keyboard
    Logitech Illuminated Keyboard K740
    Internet Speed
    60meg cable
    Browser
    Cyberfox
    Antivirus
    AVG Security Suite
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