Windows 8 and 8.1 Forums


Official Microsoft ISO/Media Creation Tool

  1. #81


    Denmark
    Posts : 224
    Windows 8.1 64bit Pro


    Quote Originally Posted by Burgurne View Post
    I can't download the media!
    I click on "Create Media", and it downloads OK. I then run this little program and select
    Language (Danish)
    Edition (Windows 8.1 Pro)
    Architecture (64-bit X64)

    Then click NEXT

    Here I can select either USB flash drive or ISO file. I select ISO-file and click NEXT

    The I select where it saves the ISO-file.

    And then the error come allmost instant.

    "Download did not complete successfully"
    The download task did not complete.
    The file or the folder is not a NTFS reparse-point.

    I have tried to save on HDD, on a USB-stick formatted NTFS, formatted FAT32, but the same error shows up.

    What can I do about this?


    EDIT: I have now tried to make the same again, but in English, so it should not be the danish language that gives the error. In English I also got this error, so I would like to get help to this
    I still have this issue. Can anybody help? What is a "Reparse-point"??
    I have just downloaded a new version of mediacreationtool.exe but when I have selected where to save the ISO, I get this error:
    "Download did not complete successfully"
    "The download task did not complete."
    "The file or the folder is not a NTFS reparse-point."

    I have tried to save on HDD, on SSD on USB-flash (a 16Gbyte USB3, a 8Gbyte USB2), but get the same message and no .iso. What to do?

      My System SpecsSystem Spec

  2. #82


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    I had similar errors on my laptop with Windows 8.1 x64 pro attempting to download 8.1 x86 pro.

    I thought it may have been because there was not enough contiguous free space on the diskwhere Windows 8 is installed, having freed up about 9 GB to allow for the download after I realised I had less than 6.5 GB before. The Media Creation Tool Program first downloads an ESD file(2-4GB) then decrypts and extracts it to a temporary folder, then destroying the ESD, writes the finished setup.ISO, and empties and removes the temporary folder. - that's the reason it needs just about 6.5 GB

    As I removed junk and discarded unwanted files, the Media Creation program progressed further, until the download partially completed before exiting.

    I would suggest defragmenting to free up space before using this tool so that you have contiguous blocks of 3GB or more making up the minimum required total of 6.5GB.

    I then used my test desktop machine with Windows 8.1 x86 enterprise trial, which has plenty of free disk space, to download, which completed successfully in 10 minutes.
    Last edited by fafhrd; 06 Jul 2015 at 12:26.
      My System SpecsSystem Spec

  3. #83


    Posts : 4
    Windows 7


    When I boot from this windows 8.1. It stop at command prompt. Anyone know why?
      My System SpecsSystem Spec

  4. #84


    Sounds like you didn't boot it UEFI and the install can't see a bootable drive? If your installing 64 bit UEFI you need to boot it to UEFI USB/DVD or if your installing x86 BIOS MBR the boot your install media USB or DVD which ever you are using. To do this you need to hit the F8 or Esc or what ever key or keys brings up a boot menu from that boot menu select either UEFI USB or USB. If youd drives are already GPT then you would need to install UEFI, if your system is already BIOS MBR then don't boot UEFI unless you want to install UEFI Then you would need to use diskpart to clean and convert your hard drive or SSD prior to the actual install.
    Also if you only have one HD/SSD is may be defective causing your system to not find a bootable drive and defaulting to BIOS/UEFI
      My System SpecsSystem Spec

  5. #85


    Posts : 4
    Windows 7


    Quote Originally Posted by Clintlgm View Post
    Sounds like you didn't boot it UEFI and the install can't see a bootable drive? If your installing 64 bit UEFI you need to boot it to UEFI USB/DVD or if your installing x86 BIOS MBR the boot your install media USB or DVD which ever you are using. To do this you need to hit the F8 or Esc or what ever key or keys brings up a boot menu from that boot menu select either UEFI USB or USB. If youd drives are already GPT then you would need to install UEFI, if your system is already BIOS MBR then don't boot UEFI unless you want to install UEFI Then you would need to use diskpart to clean and convert your hard drive or SSD prior to the actual install.
    Also if you only have one HD/SSD is may be defective causing your system to not find a bootable drive and defaulting to BIOS/UEFI
    I have tried using legacy boot and also UEFI boot. Both having same result. HAD is working well.

    When it boot to the windows 8 I still can see the logo. After logo it start display command prompt. I have Dell Inspiron 3421. And have OEM license.
      My System SpecsSystem Spec

  6. #86


    Tucson
    Posts : 21
    windows 8.1Update build 9600

    A Tale of two desktops


    I'm looking for some advice. I want to do a clean install on a Dell XPS8700 and I would like to end up with a fresh Win8.1 system. The two systems [both Dell Win8.1 XPS 8700, 64 bit, both from Dell directly in the last two years]. The problem: one system [MyDesktop] is in tough shape and has all kinds of system problems. Win boots and runs apps, but WU won't run, the MCT won't complete, my attempt at repairing Win failed in so many ways, etc. My wife's system [Linda] runs just fine. I have run the MCT on her system and it built a flash drive with no problems. I have keys for both systems [showkey plus]. Can I use the MCT flash drive from Linda on MyDesktop and use the key from MyDesktop instead of the key from Linda? Does the flash drive from Linda have the key imbedded in it [for matching when it is used for the install] or does it simply look to see if it is running on a 64 bit Win8.1 system?
    I have a couple of other options for refreshing MyDesktop. I have a retail Win8.1 CD that is a couple of years old. I have the Dell reinstall CD's, both Win and Applications. I do not have a Macrium drive image that I trust. I trust the image enough to get personal data off it, but not to do a Win refresh. I really don't want to go back to factory delivered state. I can do a clean install into the Win partition, but that puts me way back in updates. The MCT option seems to be the best as long as I can use the flash drive from Linda for a clean install on MyDesktop.
    What say you? Other options? I'm not in the market for Win10 migration just yet [I want to walk before I stumble].
    TIA, Dick Israels
      My System SpecsSystem Spec

  7. #87


    When you were creating the USB you had the option of installing or create media to install on another computer. Insure you created for another machine!! That said I'm not sure is things have changed but if either computer came with 7 and upgraded you may have to use a Generic Key to start the clean install.
    If both were standard with Win 8.1 64 bit and UEFI, you should have no issues. Insure you boot the media UEFI, F8, F10, Esc Del whichever key on your computer to bring up a Boot menu at that menu select UEFI USB. If you have further issues check out the Tutorial lots of step by step
      My System SpecsSystem Spec

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Official Microsoft ISO/Media Creation Tool
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