Need help? Microsoft Stores offer free tech support, PC tune-ups, malware removal
Source
A Guy
Windows users without a hefty dose of technical knowledge always have a tough time getting help. If you don't have a geeky friend handy, PC problems often mean dragging your computer down to the Geek Squad or local PC shop, where you'll be charged a crazy amount of money to have malware removed or speed up a slowing PC.
No more!
If you live near a Microsoft Store some of the peskiest PC problems can now be fixed in-person for free. Microsoft's retail locations recently started offering their Windows-focused answer to Apple's Genius Bar: the Answer Desk.
Source
A Guy