Windows 8 and 8.1 Forums


How to Update to Windows 8.1 Update on April 8th 2014

  1. #431


    [QUOTE=JohnBurns;370212][QUOTE=COMPUTIAC;370205]
    Quote Originally Posted by Wynona View Post



    I have same results with DISM - but SFC Scannow indicates no corruption and everything is working ok. I haven't found a fix for that yet, but most say don't worry about it as long as SFC is working. I think part of it is Microsoft's fault for rushing 8.1 and Update 1 out too fast, not necessarily users or computers. Really feel for you, sorry you're having so much trouble sorting it out.
    Thank's, I agree about MS. I wonder if it would be better to wait and see when or if MS comes up with a fix for their bad update. I have not seen anything yet.

      My System SpecsSystem Spec

  2. #432


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by COMPUTIAC View Post
    I'm willing to try the reset but would like to know if it will accept the OEM key first. If it won't, I don't know if I can safely stop the reset without any further damage to the OS.
    The OEM key is embedded in your BIOS, which means that no matter how you get back to factory condition, it will use the existing key. F'r instance, say you have a DVD (I realize you don't) that has Windows 8/8.1/64 bit/32 bit5/Core/Pro on it. . .

    When you start the installation process from such a DVD (ain't never heard of one like dat; just an example) depending on the Product Key embedded in your BIOS/UEFI, the correct version will be installed and you don't have to type in the key.

    In other words, insert the DVD into your drive, start the installation process and Windows will take care of the rest. Doing a Reset works the exact same way. Click on Reset and Windows "should" take care of the rest; that is if your many attempts at upgrade haven't borked your system to the extent that even Reset won't work.

    <StarFeret has her fingers, legs, toes and bushy-tail hair all crossed for you.>

    Oh, and one more thing, although I've read it several times . . . back up all your data before you start to Reset.
    Sorry, missed your post.
    I did not try to upgrade anything at all. The only thing I tried to do was install the 8.1.1 update.
    The reason I asked about the key is because in step 9 it asks to enter your product key.
    Reset Windows 8
      My System SpecsSystem Spec

  3. #433


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by COMPUTIAC View Post
    Quote Originally Posted by alphanumeric View Post
    Reset Windows 8

    Resetting your Windows 8 PC works like this:


    • The PC boots into the Windows Recovery Environment (Windows RE).
    • Windows RE erases and formats only the hard drive partition on which Windows 8 and your personal data (user folders) reside.
    • Windows RE installs a fresh copy of Windows 8.
    • The PC restarts into the newly installed copy of Windows 8.


    Yes, you will lose programs you installed. Backup your data (pictures, documents, music,etc) to external media before hand too.

    I wouldn't erase your recovery drive. Having the recovery partition copied to it is a good thing. If your PC won't boot into Windows having the factory system image on the actual recovery drive may save you.
    I read thru the link for reset.
    I have three questions;

    Is it possible the OS installation was corrupt to begin with ? If yes, then the recovery drive I made will also be corrupt ?

    Is the embedded OEM key going to work for this, when it calls for the key to be entered ?
    Your factory recovery partition contains an image of the original factory install. Likely a Windows wim file. When you do a reset it refreshes that image back to the hard drive. It replaces your current install with the factory image. You'll end up back at the oobe, out of the box experience. It will be just like it was the very first time you turned it on. The recovery drive does not create an image of your OS as it is when you make the drive. If just copies the image contained in the factory recovery partition. Doing a reset will erase your documents etc you have on the PC, so you'll need to back that data up to external media. You'll have to reinstall any programs you installed yourself. If you have corrupt system files now, a reset should fix it. I'd try a refresh first, if you haven't already, or at least read up on what it does and then decide.
      My System SpecsSystem Spec

  4. #434


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by COMPUTIAC View Post
    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by COMPUTIAC View Post
    I'm willing to try the reset but would like to know if it will accept the OEM key first. If it won't, I don't know if I can safely stop the reset without any further damage to the OS.
    The OEM key is embedded in your BIOS, which means that no matter how you get back to factory condition, it will use the existing key. F'r instance, say you have a DVD (I realize you don't) that has Windows 8/8.1/64 bit/32 bit5/Core/Pro on it. . .

    When you start the installation process from such a DVD (ain't never heard of one like dat; just an example) depending on the Product Key embedded in your BIOS/UEFI, the correct version will be installed and you don't have to type in the key.

    In other words, insert the DVD into your drive, start the installation process and Windows will take care of the rest. Doing a Reset works the exact same way. Click on Reset and Windows "should" take care of the rest; that is if your many attempts at upgrade haven't borked your system to the extent that even Reset won't work.

    <StarFeret has her fingers, legs, toes and bushy-tail hair all crossed for you.>

    Oh, and one more thing, although I've read it several times . . . back up all your data before you start to Reset.
    Sorry, missed your post.
    I did not try to upgrade anything at all. The only thing I tried to do was install the 8.1.1 update.
    The reason I asked about the key is because in step 9 it asks to enter your product key.
    Reset Windows 8
    If you have an OEM embedded key you won't be prompted to enter one, I wasn't on my laptop when I did a reset.
      My System SpecsSystem Spec

  5. #435


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by COMPUTIAC View Post
    Sorry, missed your post.

    I did not try to upgrade anything at all. The only thing I tried to do was install the 8.1.1 update.
    The reason I asked about the key is because in step 9 it asks to enter your product key.
    Reset Windows 8
    Hmphhh, while I was out researching, Alpha beat me to it and said it in way, way, less words than I ordinarily use. At any rate, I'm going to complete what I started . . .

    Assuming you don't have the actual product key that's embedded in your BIOS; that's easily remedied. Although you don't need it, as Alpha said, it may be useful to have anyway.

    Go to Belarc.com and download the free version of Belarc Adviser. Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more. Once you have it going, and it's assessed your system, scroll down the page to Manage all your software licenses and under Windows 8.1, you'll find your Product Key. But Belarc is good for much more than finding a product key:
    The Belarc Advisor builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
    • Operating Systems: Runs on Windows 8.1, 2012 R2, 8, 2012, 7, 2008 R2, Vista, 2008, 2003, XP, 2000, NT 4, Me, 98, and 95. Both 32-bit and 64-bit Windows are supported.
    • Browsers: Runs on Internet Explorer, Firefox, Safari, Opera, and many others.
    • File size: 3171 KB.
    • License: The license associated with this product allows for free personal use only. Use on multiple PCs in a corporate, educational, military or government installation is prohibited. See the license agreement for details


    When I'm going to make major changes to my system, I run Belarc because it gives me a listing of all installed software, how often I use it (or don't), every piece of hardware, and a whole lot more.
      My System SpecsSystem Spec

  6. #436


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by COMPUTIAC View Post
    Quote Originally Posted by alphanumeric View Post
    Reset Windows 8

    Resetting your Windows 8 PC works like this:


    • The PC boots into the Windows Recovery Environment (Windows RE).
    • Windows RE erases and formats only the hard drive partition on which Windows 8 and your personal data (user folders) reside.
    • Windows RE installs a fresh copy of Windows 8.
    • The PC restarts into the newly installed copy of Windows 8.


    Yes, you will lose programs you installed. Backup your data (pictures, documents, music,etc) to external media before hand too.

    I wouldn't erase your recovery drive. Having the recovery partition copied to it is a good thing. If your PC won't boot into Windows having the factory system image on the actual recovery drive may save you.
    I read thru the link for reset.
    I have three questions;

    Is it possible the OS installation was corrupt to begin with ? If yes, then the recovery drive I made will also be corrupt ?

    Is the embedded OEM key going to work for this, when it calls for the key to be entered ?
    Your factory recovery partition contains an image of the original factory install. Likely a Windows wim file. When you do a reset it refreshes that image back to the hard drive. It replaces your current install with the factory image. You'll end up back at the oobe, out of the box experience. It will be just like it was the very first time you turned it on. The recovery drive does not create an image of your OS as it is when you make the drive. If just copies the image contained in the factory recovery partition. Doing a reset will erase your documents etc you have on the PC, so you'll need to back that data up to external media. You'll have to reinstall any programs you installed yourself. If you have corrupt system files now, a reset should fix it. I'd try a refresh first, if you haven't already, or at least read up on what it does and then decide.
    I read the Refresh and Reset, either way I lose the programs.

    If I do the Reset, do I have to use the USB Recovery drive I made or would it use the factory recovery partition ?
    Thank's for the info on the key.

    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by COMPUTIAC View Post
    Sorry, missed your post.

    I did not try to upgrade anything at all. The only thing I tried to do was install the 8.1.1 update.
    The reason I asked about the key is because in step 9 it asks to enter your product key.
    Reset Windows 8
    Hmphhh, while I was out researching, Alpha beat me to it and said it in way, way, less words than I ordinarily use. At any rate, I'm going to complete what I started . . .

    Assuming you don't have the actual product key that's embedded in your BIOS; that's easily remedied. Although you don't need it, as Alpha said, it may be useful to have anyway.

    Go to Belarc.com and download the free version of Belarc Adviser. Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more. Once you have it going, and it's assessed your system, scroll down the page to Manage all your software licenses and under Windows 8.1, you'll find your Product Key. But Belarc is good for much more than finding a product key:
    The Belarc Advisor builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
    • Operating Systems: Runs on Windows 8.1, 2012 R2, 8, 2012, 7, 2008 R2, Vista, 2008, 2003, XP, 2000, NT 4, Me, 98, and 95. Both 32-bit and 64-bit Windows are supported.
    • Browsers: Runs on Internet Explorer, Firefox, Safari, Opera, and many others.
    • File size: 3171 KB.
    • License: The license associated with this product allows for free personal use only. Use on multiple PCs in a corporate, educational, military or government installation is prohibited. See the license agreement for details


    When I'm going to make major changes to my system, I run Belarc because it gives me a listing of all installed software, how often I use it (or don't), every piece of hardware, and a whole lot more.
    Thank's I did use Belarc yesterday, I should have said so earlier.
      My System SpecsSystem Spec

  7. #437


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by COMPUTIAC View Post
    I read the Refresh and Reset, either way I lose the programs.

    If I do the Reset, do I have to use the USB Recovery drive I made or would it use the factory recovery partition ?
    Thank's for the info on the key.
    No; Reset is all you need to do except for backing up your data. (How many times have you been told this?)

    Amazingly, you'd be surprised at how many folks don't, myself included. I even managed to delete files from my Windows Home Server back when Microsoft supported it! Lost a hummingbird picture that was to die for; opportunity never to be repeated!

    I'm outta here for doctor's appointments for Hubby and me; nothing but checkups, though. Hopefully by the time I return your problem will be resolved! Good Karma flying your way!
      My System SpecsSystem Spec

  8. #438


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by COMPUTIAC View Post
    I read the Refresh and Reset, either way I lose the programs.

    If I do the Reset, do I have to use the USB Recovery drive I made or would it use the factory recovery partition ?
    Thank's for the info on the key.
    No; Reset is all you need to do except for backing up your data. (How many times have you been told this?)

    Amazingly, you'd be surprised at how many folks don't, myself included. I even managed to delete files from my Windows Home Server back when Microsoft supported it! Lost a hummingbird picture that was to die for; opportunity never to be repeated!

    I'm outta here for doctor's appointments for Hubby and me; nothing but checkups, though. Hopefully by the time I return your problem will be resolved! Good Karma flying your way!
    I don't recall being told this before, why else would I ask again ?

    Thank's for the Good Karma !
      My System SpecsSystem Spec

  9. #439


    After trying many different fixes from many different sites, the last thing I tried again after doing it many times before was this:
    Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center
    I only d/l the Windows8.1-KB2919355-x64.msu update with the standalone installer.
    It took a long time to go thru the motions as it had before. It got to the end and it just hung there looking at me.

    Then all of a sudden it tells me the update was installed and a restart was needed.
    So, now after many days of pulling out my hair by the handfuls, success !
    It is finally in.

    If I remember correctly this is the last thing I did from post #426 :


    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth

    Attached Thumbnails Attached Thumbnails Update Installed.PNG  
      My System SpecsSystem Spec

  10. #440


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    With a Refresh you lose installed programs but keep your other stuff. You can do a Reset from Windows or from the recovery drive. I would only use the recovery drive if I couldn't boot into Windows. It's up to you though, either way will do the same thing in the end.
      My System SpecsSystem Spec

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How to Update to Windows 8.1 Update on April 8th 2014
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