Windows 8 and 8.1 Forums


How to Update to Windows 8.1 Update on April 8th 2014

  1. #411


    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by COMPUTIAC View Post
    Yes, KB2919355 failed in Windows Update.

    No, nothing to do a clean reinstall. From what I understand I will have to buy a retail copy of Win 8.1 to do it as I have the dreaded embedded OEM, BIOS key.
    Does your Lenovo have a recovery partition? If not, did you make backup media?
    Yes it does.....Yes I did, USB recovery is the only thing you can make.

      My System SpecsSystem Spec

  2. #412


    Quote Originally Posted by COMPUTIAC View Post
    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by COMPUTIAC View Post
    Yes, KB2919355 failed in Windows Update.

    No, nothing to do a clean reinstall. From what I understand I will have to buy a retail copy of Win 8.1 to do it as I have the dreaded embedded OEM, BIOS key.
    Does your Lenovo have a recovery partition? If not, did you make backup media?
    Yes it does.....Yes I did, USB recovery is the only thing you can make.
    Ok, so what do you think you should do at this point?
      My System SpecsSystem Spec

  3. #413


    How is this going to get the update to install ?
    Please explain.
      My System SpecsSystem Spec

  4. #414


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Haven't been following your issue throughout this thread but at this point have you considered reinstalling the OS? Something's obviously very broken to keep you from installing the update.

    Just a suggestion.

    Err... I see you don't have any install media. So I guess an OS reinstall is out of the question for now.

    Sorry.
      My System SpecsSystem Spec

  5. #415


    Well as I stated before, I have the OEM 8.1 which has the key embedded in the BIOS. Not a good idea !
    Anyway the only media available is on a USB drive to do a refresh of the system. There are no disk's to buy or ISO's to download with this key.

    The only thing I can do is buy a retail copy of Win 8.1 and do a clean install. I have looked into this for a few days now and it is the only option.

    Also, if you look on the MS site for the same update problem, I don't think all of them are going to want to hear anyone say they have to do a clean install just to install a broken Ms update.

    Look here to see what I mean : Windows - Microsoft Community
      My System SpecsSystem Spec

  6. #416


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Quote Originally Posted by COMPUTIAC View Post
    Also, if you look on the MS site for the same update problem, I don't think all of them are going to want to hear anyone say they have to do a clean install just to install a broken Ms update.

    Look here to see what I mean : Windows - Microsoft Community
    Well in farness, and to echo another poster's sentiment... if the update was broken, everyone would be having issues installing it. I know this isn't what those that are having issues want to hear as I wouldn't want to hear that either. But facts are facts.

    As for having to purchase install media for a pre-built system... whether laptop or desktop, I personally think people should be entitled to a free hard copy for reasons like this. But I suppose we can all thank piracy, or the threat of it, for that no longer being the case

    Sorry I couldn't be of further help and do hope you get it sorted.

    Peace
      My System SpecsSystem Spec

  7. #417


    Posts : 60
    Windows 8.1 Pro Media Center X 64


    Quote Originally Posted by Wynona View Post
    Whoops! I used Alt/F4 and closed out Firefox! Lost my link to the forums! Neat, I didn't know that one and I think I like it. I know I like it. Very much!
    Once again, Hippsie teaches me something!
    Yes, I did not know about this 'keyboard combo' to close out Metro apps...thanks!
      My System SpecsSystem Spec

  8. #418


    Quote Originally Posted by sygnus21 View Post
    Quote Originally Posted by COMPUTIAC View Post
    Also, if you look on the MS site for the same update problem, I don't think all of them are going to want to hear anyone say they have to do a clean install just to install a broken Ms update.

    Look here to see what I mean : Windows - Microsoft Community
    Well in farness, and to echo another poster's sentiment... if the update was broken, everyone would be having issues installing it. I know this isn't what those that are having issues want to hear as I wouldn't want to hear that either. But facts are facts.

    As for having to purchase install media for a pre-built system... whether laptop or desktop, I personally think people should be entitled to a free hard copy for reasons like this. But I suppose we can all thank piracy, or the threat of it, for that no longer being the case

    Sorry I couldn't be of further help and do hope you get it sorted.

    Peace
    Thank's for your input any way. Yes it is because of piracy the OEM's are putting the key in the BIOS now.

    I have also tried to use this, from the MS site, but it did not work either;

    Let's try to reset the Windows Update components and check if you can install the update.
    a. Swipe in from the right edge of the screen, and then tap Search.
    Type command prompt in the search box.
    b. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
    c. In the Administrator: Command Prompt window, type the following commands exactly as they appear. Press the Enter key after each command:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    pause

    Close the command prompt window and check the issue.
      My System SpecsSystem Spec

  9. #419


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Out of curiosity, did you extensively tweak Windows 8/8.1 to look and feel like 7?

    I ask because I suspect a lot of users who radically tweaked 8 are now running into problems with this new update. And I read one post here where the user had to undo some reg edits and re-enable some services to include re-enabling UAC to get the update to install. The UAC thing sounds a bit weird but...

    Anyway did you do any Win 8 tweaks?

    Thanks.
      My System SpecsSystem Spec

  10. #420


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by COMPUTIAC View Post
    Well as I stated before, I have the OEM 8.1 which has the key embedded in the BIOS. Not a good idea !
    Anyway the only media available is on a USB drive to do a refresh of the system. There are no disk's to buy or ISO's to download with this key.

    The only thing I can do is buy a retail copy of Win 8.1 and do a clean install. I have looked into this for a few days now and it is the only option.

    Also, if you look on the MS site for the same update problem, I don't think all of them are going to want to hear anyone say they have to do a clean install just to install a broken Ms update.

    Look here to see what I mean : Windows - Microsoft Community
    I do believe doing a Reset instead of a Refresh will get you a clean install. In your case it will be a reset to factory condition, so backup all your data to external media if you decide to do it. How big is your recovery thumb drive? I ask because, to make it as functional as possible you need to check the option to "Copy the recovery partition from the PC to the recovery drive". That will require a large thumb drive. It was 16GB for my ASUS laptop.
      My System SpecsSystem Spec

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How to Update to Windows 8.1 Update on April 8th 2014
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