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Microsoft pulls buggy Outlook 2013 update

  1. #1


    Posts : 22,581
    64-bit Windows 10

    Microsoft pulls buggy Outlook 2013 update


    The Office 2013 (KB2817630) update yesterday which caused many Outlook 2013 users to lose their folder pane has been pulled from Windows Update.
    Read more at:

    Microsoft pulls buggy Outlook 2013 update | ZDNet

    and

    Update for Outlook 2013 breaks folder pane | ZDNet


    Tip   Tip
    If you are affected by this, then the tutorial below will show you how to uninstall the (KB2817630) and (KB2817347) updates. A restart will be required.

    Windows Update - Uninstall an Update - Windows 7 Help Forums

    Last edited by Brink; 12 Sep 2013 at 00:04. Reason: update

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  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    That one got me.
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  3. #3


    Posts : 47
    Win 8 (?)


    ... and that brings us to the third consecutive month with "buggy patch tuesday"...
      My System SpecsSystem Spec

  4. #4


    Update: Microsoft confirms stability fixes messed up Outlook 2013.

    Computerworld - An Office 2013 non-security update, part of yesterday's massive Patch Tuesday, blanks the folder pane in Outlook 2013, the suite's email client, drawing complaints from customers on Microsoft's support forum.

    Mid-day Wednesday, Microsoft acknowledged that the update was flawed, confirmed it had yanked the original and was working on re-releasing a correction, and urged users to uninstall the update.
    Update: Microsoft confirms stability fixes messed up Outlook 2013 - Computerworld
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  5. #5


    Posts : 22,581
    64-bit Windows 10


    Quote Originally Posted by alphanumeric View Post
    That one got me.
    Yep, it got me as well. I'm having to use the minimized view in the Folder Pane to be able see them until I have time to reinstall Outlook 2013 from scratch. Just uninstalling the update or a repair install of Office didn't help me.
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  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by Brink View Post
    Quote Originally Posted by alphanumeric View Post
    That one got me.
    Yep, it got me as well. I'm having to use the minimized view in the Folder Pane to be able see them until I have time to reinstall Outlook 2013 from scratch. Just uninstalling the update or a repair install of Office didn't help me.
    That sucks. I had just installed Office 2013. I had installed from a thumb drive to my SSD. It didn't take all that long for me to uninstall reinstall. At the time I didn't know what patch did it. I couldn't find the repair option so I just bit the bullet and redid office.
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  7. #7


    Posts : 142
    Win 7 Pro x64


    Microsoft is really slipping these days....
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  8. #8


    Posts : 22,581
    64-bit Windows 10

    Outlook 2013 Folder Pane Disappears After Updates


    Outlook 2013 Folder Pane Disappears After Installing September 2013 Public Update

    Shortly after publishing the September Public Update, we received notifications of a potential issue with Outlook 2013 after installing the non-security update KB2817630. Based on those reports we immediately removed the patch from Microsoft Update. If you haven’t already downloaded or installed the patch, you will not have these problems or be offered the problematic patch.

    In contrast to what has been reported, MS13-068 is not the cause nor is it affected by this issue.

    This blog post will describe the problem and explain how to fix it. It also reminds users what to do if a Patch Tuesday update causes issues.

    We are very careful with Public Updates given their wide and rapid proliferation. We regret any inconvenience caused by this update, and we are hopeful that this information can help you restore productivity in Outlook products
    .
    Source: Outlook 2013 Folder Pane Disappears After Installing September 2013 Public Update - Office Sustained Engineering - Site Home - TechNet Blogs
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  9. #9


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Thanks for the update, my version of Office wasn't affected.
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  10. #10


    Covington, La
    Posts : 1,184
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT


    KB2817630 was a big update fixing 13 problems.

    Issues that this update fixes
    •You cannot press Ctrl+Tab to switch conversation tabs in a folder in Lync 2013.

    •When you use speech recognition to control the scroll button on the scroll bar or the increment and decrement buttons on the ribbon in Office 2013 applications, the buttons are continuously pressed, and the speech recognition software freezes.

    •Assume that you set a custom filter for a column header in the Datasheet view of a list on a Microsoft SharePoint Server 2013 site. Then, you switch to the Standard view, and then back to the Datasheet view. When you set a custom filter, the drop-down fields are missing in the custom filter.

    •Assume that you zoom the text in the instant message input area in Lync 2013 to a value greater than or less than 100 percent. When you type some text in the instant message area, the zoom setting is not applied to the typed text.

    •Assume that antivirus software is running on the computer. When you open a document in Protected View in an Office 2013 application, the Office 2013 application stops responding.

    •When you share content in Lync 2013, there is a persistent white bar at the bottom of the screen. For example, this issue can occur when you share a PowerPoint presentation and start a Q&A session.

    •Assume that you set the display language of Windows to a language. When you set the display language to Match Microsoft Windows in the Microsoft Office 2013 Language Preferences dialog box, the display language of Office 2013 is incorrect.

    •When you change the dots per inch (DPI) setting in Windows to a high value such as 125 or 150, some icons in Office 2013 applications are displayed incorrectly.

    •When you set the DPI setting in Windows to a value greater than 150, the ribbon and status bar are displayed incorrectly.

    •When you change the DPI setting in Windows to a high value such as 200, temporary buttons like AutoCorrect Options and Paste Options are positioned incorrectly and have too much padding.

    •When you set the DPI setting in Windows to 200, some ribbon icons in Office 2013 applications appear blurry.

    •Assume that you set the location to Croatia on the computer. When you start Microsoft Word 2013, Microsoft Excel 2013, or Microsoft PowerPoint 2013 for the first time, the Default File Types dialog box does not appear.

    •When you use a third-party application that uses MAPI, the application may crash
    I am glad I stayed with Office 2010.

    Jim
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Microsoft pulls buggy Outlook 2013 update
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