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Can price cuts and going small save Windows RT?

  1. #1

    Can price cuts and going small save Windows RT?


    Microsoft is in the midst of an all-out blitz to save Windows RT, using price cuts and promoting smaller-sized devices. Will that be enough to revive the floundering Windows 8 offshoot, or will Windows RT go the way of Microsoft Bob?
    Can Microsoft's price cuts and other promotions save RT? To put it simply: No. People don't want a halfway version of Windows, and device manufacturers don't want to spend money on building a device that won't sell.
    Can price cuts and going small save Windows RT? | Computerworld Blogs

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  2. #2


    Well, the trick to saving RT, I believe, is to educate people what's the difference between RT and windows 8.

    My first MS hybrid was an RT device. I was pretty happy with it, actually. Most of the criticisms of the RT devices I dare say are invalid, because they demonstrate a gross misunderstanding of what RT is. You really have to try to use it in real life to appreciate how well these devices are compared to android and iOS. People often complain that RT devices don't run legacy apps. When iOS came out, I don't remember anyone complaining that it couldn't run Mac apps.

    The reason I think RT has failed isn't because of how capable or incapable the OS is, but because of people's ignorance.

    As I was saying, I was pretty happy with my RT device. Then one day I needed to print out something. Was too lazy to drag my ass upstairs to the home office to the PC. So, I tried to connect my RT device to the wireless printer. Says no driver in the list for this printer. Annoyed, I went and plugged in the usb and searched for drivers. Again, none was found. I called Samsung (maker of my printer) tech support. The first tech support guy kept linking me to the windows 8 driver for the printer. I kept telling him I had the RT. He then said something that made my jaw dropped. He said RT and 8 were the same thing, so driver for one should work for the other. I spent about 10 minutes trying to explain to him the differences between RT, mainly the processor architecture. He was unconvinced because after all he's the techie and I was suppose to be the ignorant tech illiterate.

    I finally asked to speak to another tech guy. So, he transferred me to someone else. I explain to this second guy the situation and I needed driver for this Samsung printer compiled for RT. He linked me to the windows 8 driver and told me 8 and RT were the same so I could just double click on the exe file. Again, I tried to explain to him the difference between RT and 8 and he kept insisting over the phone that RT and 8 were the same and he was the tech guy between the 2 of us.

    I politely thanked him and hung up.

    I still needed printing support for my RT device, so I decided to go to MS for help. Couldn't find a number, but I did find an email. So, I emailed MS for help on this. I wrote out a very detailed explanation of what I needed. I know these guys are busy playing video games all day, so I even summarized what I needed in an easy to read table.

    Got a reply the next day from an MS tech support. He linked me to the printer driver built for windows 8. I replied reminding him that I had an RT device, not 8. The next reply from him was jaw dropping.

    Now, remember that this was coming from an MS tech support, not some backwatered office in Africa.

    The MS tech guy replied to me telling me RT was the same as windows 8 and that the exe file he linked me to should work for both RT and 8.

    I was speechless, so I wasn't able to formulate a reply. Later that day, I got another reply from him. This time, he apologized for the "misunderstanding" and said he could not find a driver for me built for RT. I think someone must have told him his mistake.

    I'm talking about 2 Samsung tech support people and 1 MS tech support. They all insisted that RT and 8 were the same and that apps compiled for one would work in the other. And I was the guy seeking help. Any other person calling in would have been like the blind leading the blind.

    RT has no future. Regular people don't know the difference between RT and 8. And tech companies don't know the difference between RT and 8 so there's no manufacturer support for RT. Heck, even MS personnel don't know the difference between RT and 8, so good luck trying to get adequate support for RT.

    RT is destined to die a meaningless death because the clowns at MS decided not to educate people properly on what RT is.
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  3. #3


    Quote Originally Posted by goodintentions View Post

    I'm talking about 2 Samsung tech support people and 1 MS tech support. They all insisted that RT and 8 were the same and that apps compiled for one would work in the other. And I was the guy seeking help. Any other person calling in would have been like the blind leading the blind.

    RT has no future. Regular people don't know the difference between RT and 8. And tech companies don't know the difference between RT and 8 so there's no manufacturer support for RT. Heck, even MS personnel don't know the difference between RT and 8, so good luck trying to get adequate support for RT.

    RT is destined to die a meaningless death because the clowns at MS decided not to educate people properly on what RT is.
    The only thing that killed Windows RT was M$ naming it Windows just dropping that one word from the name would have cause it to sell better than it did. People expect that if it is named Windows it is suppose to run legacy programs a big M$ mistake naming it Windows RT. Naming it Surface RT would have sold better.
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  4. #4


    Quote Originally Posted by labeeman View Post
    Quote Originally Posted by goodintentions View Post

    I'm talking about 2 Samsung tech support people and 1 MS tech support. They all insisted that RT and 8 were the same and that apps compiled for one would work in the other. And I was the guy seeking help. Any other person calling in would have been like the blind leading the blind.

    RT has no future. Regular people don't know the difference between RT and 8. And tech companies don't know the difference between RT and 8 so there's no manufacturer support for RT. Heck, even MS personnel don't know the difference between RT and 8, so good luck trying to get adequate support for RT.

    RT is destined to die a meaningless death because the clowns at MS decided not to educate people properly on what RT is.
    The only thing that killed Windows RT was M$ naming it Windows just dropping that one word from the name would have cause it to sell better than it did. People expect that if it is named Windows it is suppose to run legacy programs a big M$ mistake naming it Windows RT. Naming it Surface RT would have sold better.
    Agreed.

    Again, I've used RT. It feels great. Much better than iOS and android. Much more responsive on less quality hardware than its android counterpart. If it had gotten the support it deserved, RT might actually took off in an explosive manner.
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  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    To a lot of people its an unknown quantity? If it can stick around long enough it may gain some traction.
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  6. #6


    Posts : 123
    Windows 8, 2012, 7, 2008R2, 2008, 2003, XP,SUSE


    I have played with it and I think it is a great concept and have decided that my next tablet will be RT. 'Metro' still sucks on everything that isn't a tablet or phone...
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  7. #7


    Posts : 3
    Windows 8


    Quote Originally Posted by turbofish View Post
    I have played with it and I think it is a great concept and have decided that my next tablet will be RT. 'Metro' still sucks on everything that isn't a tablet or phone...
    The Modern/Metro appeal is very subjective, I actually think it's pretty neat (makes me want to get a touchscreen monitor - but not because I find it difficult with a mouse).

    Even if 8 Pro sells way way way more than RT, it still has the same Windows store; then if developers start making apps keeping the number of Pro users in mind it will still benefit RT - and then one day RT will have a reasonable number of apps to be relevant.

    If they hadn't used the 'Windows' name it would have certainly avoided a lot of the confusion, and it should have been way cheaper since the beginning itself.
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  8. #8


    What about the stories of 8 inch tablets getting free versions of Office?!? Why do I need to pay every year for mine and others get it for free just because I have a 17 inch all in one????
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  9. #9


    Quote Originally Posted by BRKING View Post
    What about the stories of 8 inch tablets getting free versions of Office?!? Why do I need to pay every year for mine and others get it for free just because I have a 17 inch all in one????
    Because M$ has already suckered you in to Windows 8. LOL
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  10. #10


    Microsoft's weird plan for boosting tablet sales is born to fail

    Microsoft's two-pronged plan to boost sales of Windows 8 and Windows RT tablets includes cutting costs and including free versions of Office. But it's an oddly conceived strategy. Here's why it's bound to fail.
    The Wall Street Journal reports that the price cuts will cover RT tablets as well as full-blown Windows tablets. No details about the exact cuts were revealed.
    That part of the plan makes sense. Cut prices and you'll likely gain some market share -- Economic 101. I'm not sure it's a big winner, though. iPads are anything but cheap, and they've sold quite well. The more important part of the equation is offering a product that people want.

    Microsoft has included a version of Office Home & Student 2013 on the RT-based Surface. That's done approximately nothing for the struggling RT platform. IDC's most recent survey found that found that in the past quarter, Surface had a miniscule 0.4% of tablet sales, with only 200,000 shipped.
    I'm not alone in thinking that Office won't spur sales of Windows 8 tablets. Analysts agree with me. Wes Miller of Directions on Microsoft said to Computerworld about putting Office on small tablets:
    Microsoft's weird plan for boosting tablet sales is born to fail | Computerworld Blogs
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