Microsoft software satisfaction slumps

[h=2]Windows 8 gets the blame for not boosting survey results, as did Windows 7
[/h]
This year's score shows that Microsoft may have a problem on its hands with Windows 8, said David VanAmburg, director of ACSI.
"It seems clear that the release of Windows 8 did not give Microsoft a significant bump, as the release of Windows 7 did, nor did it dramatically lower customer satisfaction in a rather short time frame, as the release of Vista did," VanAmburg said in an email reply to questions Tuesday.
Microsoft's ACSI rating improved each of the years from 2009 to 2011, climbing from its all-time low of 69 in 2008, the second year of Vista's general availability, before dipping again in both 2012 and 2013.
But VanAmburg cautioned against reading too much into Microsoft's scoring slump, which amounted to a drop of just 1.3%.

Microsoft software satisfaction slumps - Computerworld
 
Windows 8 gets the blame for not boosting survey results, as did Windows 7
This year's score shows that Microsoft may have a problem on its hands with Windows 8, said David VanAmburg, director of ACSI.
"It seems clear that the release of Windows 8 did not give Microsoft a significant bump, as the release of Windows 7 did, nor did it dramatically lower customer satisfaction in a rather short time frame, as the release of Vista did," VanAmburg said in an email reply to questions Tuesday.
Microsoft's ACSI rating improved each of the years from 2009 to 2011, climbing from its all-time low of 69 in 2008, the second year of Vista's general availability, before dipping again in both 2012 and 2013.
But VanAmburg cautioned against reading too much into Microsoft's scoring slump, which amounted to a drop of just 1.3%.

Microsoft software satisfaction slumps - Computerworld

Which confirms what I've been saying all along from my observations. Most people are indifferent with the changes. Only a hand full actually care either way.
 

My Computer

System One

  • OS
    windows 8
Until they start using it, that is.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
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