Windows 8 and 8.1 Forums


Windows 8's learning curve to be addressed

  1. #41


    Quote Originally Posted by HippsieGypsie View Post
    Lol! This is an executive? The first thing I suggest you teach him is where the help files are. It amuses me that he spent 30 minutes trying to figure it out, then came to you wasting your time when all he had to do was look in the help files.
    I've found that very few people ever read the help files. Heck, I don't even read the help files, I search on Google.

    Quote Originally Posted by HippsieGypsie View Post
    There's good reason why items have been moved. Charms bar is the new menu system allocated for touch, but works well with other input peripherals. "Devices" is another innovation of the Charms Bar menu.
    Well, we can agree to disagree on this. This is a desktop computer, albeit one with a touchscreen monitor (he's actually using one of those Acer All in Ones). But he's using the keyboard and the mouse, not touching.

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  2. #42


    Quote Originally Posted by DavidY View Post
    Quote Originally Posted by jimbo45 View Post
    Quote Originally Posted by DavidY View Post
    OK then - how do you get to the Help files from Reader?!

    (Incidentally I see that the Print option has now appeared in Reader on a Right-click - I'm pretty sure it wasn't there before and MS have added it during an Update.)
    Hi there
    just because a guy is an executive of an organisation doesn't mean to say he / she has to have any knowledge of computers other than basic tools such as I'd assume - on how to create and interpret a spread sheet or read a power point type of demonstration.

    (Of course if the guy was say a senior executive at Ms then I would be surprised if he couldn't use Windows properly --even Windows 8).

    Cheers
    jimbo
    No argument from me on any of that.

    Sadly I'm neither a senior executive, nor am I clever enough to work out how to get to the Help files from within Reader... does anyone know? Is it even possible?
    Quote Originally Posted by pparks1 View Post
    Quote Originally Posted by HippsieGypsie View Post
    Lol! This is an executive? The first thing I suggest you teach him is where the help files are. It amuses me that he spent 30 minutes trying to figure it out, then came to you wasting your time when all he had to do was look in the help files.
    I've found that very few people ever read the help files. Heck, I don't even read the help files, I search on Google.

    Quote Originally Posted by HippsieGypsie View Post
    There's good reason why items have been moved. Charms bar is the new menu system allocated for touch, but works well with other input peripherals. "Devices" is another innovation of the Charms Bar menu.
    Well, we can agree to disagree on this. This is a desktop computer, albeit one with a touchscreen monitor (he's actually using one of those Acer All in Ones). But he's using the keyboard and the mouse, not touching.
    Charms Bar for Start Screen specific or Store app specific: WinKey/C or mouse pointer/finger in the upper or lower right hand corner > choose Settings > Help. F1 remains the same on the blank desktop.

    Perhaps I'm lucky in that my IT friend who gave me my first computer (a Gateway 2000 with 95) literally brought it to me, taught me how to set all the hardware up, and after boot taught me some rules such as if the system or program starts to act up to save work and to reboot. Most times the system will fix itself. Backup, backup, backup was another. Beware of 3rd party fixit or maintenance programs. And last but not least, where the Help files are. This is in the days of dialup and internet infancy. I learned more from the Help files not only about the OS, but about programs as well, especially complex programs like Office suite.

    I'm not trying to boast here. These are basic rules of using a computer IMHO. Executive or not, users should know better to use Help. MS and other software companies spend a lot of time and money creating them. Why not use them for their purpose?

    I see MS has moved some of the Help to the cloud via video tutorials as of late. One not even need to read for cripes sake. I hate to say it, but one could be an illiterate to learn most of 8. Basic navigation anyway.

    On the subject of the thread; The solution to the learning curve is Help files. Read or watch videos on 8.

    I had a construction foreman years ago that stated that there's one thing no one can teach an employee > enthusiasm. Either one has it or they don't. I noticed he let a new employee go if after a time that employee wasn't willing to learn things his way or a new way he came upon. In construction architectural design, engineered materials, and installation methods change frequently just as OSs change. Employees are there to make a company profit by being paid a wage, not whine about how difficult something is to learn or do. Produce or hit the road.
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  3. #43


    As someone brand new to Windows 8, but a long time user of WinXP and Win7, I can attest to the fact that there is a serious learning curve. That said, once I learned to navigate and understood there was a dual interface between Metro and the desk-top, I really liked Windows 8. It was just something of a shock. Going from Windows 95 to ME to NT to XP to Win7 (I skipped Vista), you always had the most familiar aspects of the old system to get you started. Not so in Win8.

    People just need to be forewarned that it will take awhile to get back up to speed. Most people have learned Android or IOS or whatnot with equally big learning curves. They can learn Win8 too if they understand it's going to be quite different from what they're used to.
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  4. #44


    Quote Originally Posted by HippsieGypsie View Post
    I'm not trying to boast here. These are basic rules of using a computer IMHO. Executive or not, users should know better to use Help. MS and other software companies spend a lot of time and money creating them. Why not use them for their purpose?
    You aren't representative of corporate America. I've never once had somebody call me up and say, "hey I was reading the help files and I have a question".
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  5. #45


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Quote Originally Posted by pparks1 View Post
    Quote Originally Posted by HippsieGypsie View Post
    Lol! This is an executive? The first thing I suggest you teach him is where the help files are. It amuses me that he spent 30 minutes trying to figure it out, then came to you wasting your time when all he had to do was look in the help files.
    I've found that very few people ever read the help files. Heck, I don't even read the help files, I search on Google
    Agree. I've been in computers since 1998 and in all that time I may have looked at help files maybe 4 or 5 times.

    And just because a person is a high ranking official that doesn't make them an expert in all things.
      My System SpecsSystem Spec

  6. #46


    Quote Originally Posted by pparks1 View Post
    Quote Originally Posted by HippsieGypsie View Post
    I'm not trying to boast here. These are basic rules of using a computer IMHO. Executive or not, users should know better to use Help. MS and other software companies spend a lot of time and money creating them. Why not use them for their purpose?
    You aren't representative of corporate America.
    By that I'll assume that most office workers or computer users in a office setting don't know at least some of these basics? Know where at and read help files? What a shame if that be true. If I or another construction worker doesn't know how to use a tool, ladder, and/or scaffold or set one up one properly it could create havoc. Do not users break systems if not knowing what they're doing?

    I've never once had somebody call me up and say, "hey I was reading the help files and I have a question".
    Not trying to be sarcastic, but it would make sense that they read the help file and didn't need to call you. Yes?
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  7. #47


    Quote Originally Posted by sygnus21 View Post
    Quote Originally Posted by pparks1 View Post
    Quote Originally Posted by HippsieGypsie View Post
    Lol! This is an executive? The first thing I suggest you teach him is where the help files are. It amuses me that he spent 30 minutes trying to figure it out, then came to you wasting your time when all he had to do was look in the help files.
    I've found that very few people ever read the help files. Heck, I don't even read the help files, I search on Google
    Agree. I've been in computers since 1998 and in all that time I may have looked at help files maybe 4 or 5 times.
    Then did you have a private tutor to teach you how to use an OS? You had to start somehow.

    And just because a person is a high ranking official that doesn't make them an expert in all things.
    Never said they had to be an expert in all things, just know some basics of a tool they're using or know where to find help easily when they're lost. I probably know more about computers and OSs than the average user, but I don't consider myself to be the savviest either. I do know one thing for sure > I know where the help files are, know how to read, and follow instructions.

    Perhaps I'm just too "Old School".
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  8. #48


    Adelaide
    Posts : 1,338
    Windows 7 Ultimate SP1 (64 bit), Linux Mint 17.1 MATE (64 bit)


    If MS could create decent Help files and Tutorials, then there wouldn't be a plethora of sites like VistaForums, SevenForums and EightForums (just to name 3).

    The vast number of Windows Help forums indicate that MS can't explain their products functions, or worse, don't even know how their products actually work.
      My System SpecsSystem Spec

  9. #49


    Posts : 123
    Windows 8, 2012, 7, 2008R2, 2008, 2003, XP,SUSE


    I was teaching college a couple of years ago when the first betas started to be available. I had my students try to figure out some things like how to log in, how to shut it off, how to locate different applications. They all had issues and the sad thing is all of these students were in their final months of graduation and had already taken all of the other computer classes. They all had issues with the basics with Windows 8. It isn't intuitive
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  10. #50


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    There is an old term used in gaming to describe this, "pixel hunt".
      My System SpecsSystem Spec

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Windows 8's learning curve to be addressed
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