Windows 8 and 8.1 Forums


Forgot Microsoft Account Name - How to Find?

  1. #1


    Posts : 8
    Windows 8 Home 64 Bit

    Forgot Microsoft Account Name - How to Find?


    Hello,

    I am helping my brother with his HP laptop that has Windows 8.1 installed with current updates. The laptop is set up to start up with a local account name.

    I assume that a Microsoft account was created when the machine was first set up in order to access the Microsoft Windows Store. The problem is that he can not remember the name. Is the Microsoft Acount name stored somewhere on the machine so it can be displayed and I can find out what it is?

    I noticed when looking at the installed apps (not Windows programs), I saw one for AccuWeather, Samsung Printer Experience and Fox News. I doubt all of those were included with the machine by HP. That makes me think these apps were downloaded from the Windows Store, which requires a Microsoft Account.

    On the other hand, when bringing up the Windows Store app, it does not show any updates available in the upper right corner. That indicates to me that the Store app is not associated with a Microsoft Account.

    I would like to get to the Microsoft Account name in order to update existing apps and download new ones. Second, he just got a new HP laptop with Windows 10 and it would be desirable to have both use the same Microsoft Account.

    If I can not recover the Microsoft Account name (assuming there is one), I am thinking the best alternative is to just create a new Microsoft Account.

    Thanks for any help.

      My System SpecsSystem Spec

  2. #2


    Control Panel>>User Accounts
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8 Home 64 Bit


    Thanks for the reply.

    The User Accounts section under Control Panel only shows the one Local User account (admin status) defined to the system and the Guest account. It does not list Microsoft Accounts.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by BruceH View Post
    Thanks for the reply.

    The User Accounts section under Control Panel only shows the one Local User account (admin status) defined to the system and the Guest account. It does not list Microsoft Accounts.
    Mine does list the Microsoft Account but it is a Windows 10 upgrade from Windows 8.1. I thought yours might be the same.
      My System SpecsSystem Spec

  5. #5


    from a cmd prompt type net user does that show it?
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8 Home 64 Bit


    Samuria .... Thanks for the suggestion. The command displayed accounts for administrator, guest and the one local account but no Microsoft account.

    I did some experimenting with my desktop machine which also has Windows 8.1 running under a local user account but is associated with a Microsoft account for the Microsoft Store. I found that by bringing up the Store app, clicking on My Account, then starting to sign in separately, it does display my Microsoft Account name. When I tried this on my brothers laptop, no Microsoft Account name is displayed. I take this to mean that there is currently no Microsoft Account associated with his laptop.

    The plan is to create a new Microsoft Account for him and go forward using it.

    As a side note, I tried the Net Users command from the Command Prompt screen on my desktop machine which is associated with a Microsoft Account, but the command only displayed the accounts for Administrator, Guest and the one local user account. It did not display the Microsoft Account.
      My System SpecsSystem Spec

  7. #7


    It should show Ms account but only first part of the name
      My System SpecsSystem Spec

Forgot Microsoft Account Name - How to Find?

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