Windows 8 and 8.1 Forums


Enabling hidden Admin account.

  1. #11


    Thank you, but I don't understand the takedown procedure and prefer not to experiment.

    Take Ownership is already in the context menu and doesn't work - at least in this instance.

      My System SpecsSystem Spec

  2. #12


    Posts : 2,130
    Windows 8.0 x64


    Then I think your only alternative is to boot a WinPE USB or CD/DVD and rename the file while it is not in use by the system.
      My System SpecsSystem Spec

  3. #13


    Quote Originally Posted by MilesAhead View Post
    Then I think your only alternative is to boot a WinPE USB or CD/DVD and rename the file while it is not in use by the system.
    Thank you Miles.

    I don't understand WinPE, so haven't got that facility.

    What I do have is Microsoft's disks (32 and 64) which I bought from Microsoft. The computer was bought new from HP with Windows 8.1 pre-installed. However it had a lot of "extras", including games and HP stuff. With the newly acquired (64) disc from Microsoft I reinstalled from scratch in the original partition - so losing all the extra rubbish.

    Some time later I encountered a problem with the PC not booting up. I searched Google from another machine (with XP) for a solution but couldn't find anything - it just wouldn't boot.

    I took it to a local IT company who overcame the problem. I have no idea what that involved.

    I recently discovered that Windows Update was not working. I also found that I can't refresh the machine. Someone is trying to help with this and I don't want to step on any toes by asking here or anywhere else. I started this thread just to ask for assistance in overcoming the inability to be granted full (hidden) administrator privileges which is needed in order to perform the actions required by the other helper. I tried following Fred Langa's procedure, which appeared in Windows Secrets, without success.

    It looks to me as though the easiest route in the long run would be a refresh, a repair, or complete re-installation - except that refresh doesn't work. The system gets so far and coughs up a message saying that it can't complete or whatever. It then proceeds to undo any changes so I'm back where I started.

    Is there a sure-fire way I can reinstall the operating system?
      My System SpecsSystem Spec

  4. #14


    Posts : 2,130
    Windows 8.0 x64


    You don't have to boot WinPE but it is one way to get a command prompt. If you have the boot CDs this guide will show you how to get there:
    Command Prompt at Startup - Windows 7 Help Forums

    You should be able to rename the files while booted to the CD/DVD
      My System SpecsSystem Spec

  5. #15


    I can't boot from disc. The option doesn't present itself. I've tried slowly pressing F8 during boot but that has no effect.

    How do I access the BIOS or UEFI or whatever in order to change the boot order?
      My System SpecsSystem Spec

  6. #16


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by Syncopator View Post
    I can't boot from disc. The option doesn't present itself. I've tried slowly pressing F8 during boot but that has no effect.

    How do I access the BIOS or UEFI or whatever in order to change the boot order?

    On my machine it is F12. You may have to look in the owner's manual or check the online forum for your model if F12 does not work for you.
      My System SpecsSystem Spec

  7. #17


    Yes Miles, that's correct.

    However, it doesn't help I'm afraid. I had tried before, via the "recovery" route in the control panel. Tried both refresh and restore more than once. It gets so far then terminates, coughing up the message "Windows could not complete the installation, etc." It then says "Restoring your previous version of Windows". And a bit later "We couldn't install Windows 8.1. 0x800704B8 - 0x3001A"
      My System SpecsSystem Spec

  8. #18


    Posts : 2,130
    Windows 8.0 x64


    The only solved post I could find that seems related is this one:
    https://www.sysnative.com/forums/win...tml#post115408

    I am not sure what the download is. But at this point it seems like your are on the verge of a complete reinstall anyway. It may be a "nothing to lose by trying" scenario?
      My System SpecsSystem Spec

  9. #19


    Quote Originally Posted by MilesAhead View Post
    But at this point it seems like your are on the verge of a complete reinstall anyway. It may be a "nothing to lose by trying" scenario?
    Yes Miles, I'm thinking this too. I have, however, been receiving help from someone else at sysnative. I will persevere with this for the moment, but I am no stranger to biting the reinstallation bullet .
      My System SpecsSystem Spec

  10. #20


    Posts : 2,130
    Windows 8.0 x64


    Hope they find a solution.

      My System SpecsSystem Spec

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Enabling hidden Admin account.
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