Windows 8 and 8.1 Forums


Lost admin rights and cannot download or install anything

  1. #1


    Posts : 3
    WINDOWS 8.1

    Lost admin rights and cannot download or install anything


    I'm not sure what happened but all of a sudden the only admin account is QBDataServiceUser23, which I understand is from using multi user in QuickBooks. Intuit is the only one that knows the password for QBDataServiceUser23 and I cannot add another account, install anything, do system restore or anything unless I have admin rights. I get a pop up every now and then that says I am logged in as a standard user. I would really like to be able to figure this out without having to reinstall Windows. I have searched and searched on the net but cannot find any info on how to get QBDataServiceUser23 off or how to add a new admin account without needing the password. Anybody have any ideas or suggestions? Thanks.

      My System SpecsSystem Spec

  2. #2


    Austin TX metro area
    Posts : 640
    Windows 7 Pro 64bit [MS blue-disk set]


    Perhaps a quick call to Intuit may help?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    WINDOWS 8.1


    They have no idea what I am talking about. I went round and round with them. I contacted Microsoft also, who informed me I need to purchase a recovery disc for $120 to reinstall windows. So beyond frustrating!
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    It would be cheaper if you buy a password recovery software:
    Reset Windows Password
    which you can turn on and login as Windows Administrator account or reset the standard account back to admin.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    WINDOWS 8.1


    Does this actually work? It's a password created from configuring multi user in QuickBooks.
      My System SpecsSystem Spec

  6. #6


    You can remove passwords using Linux on USB - google chntpw.


      My System SpecsSystem Spec

Lost admin rights and cannot download or install anything
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