lost administrator account

ray6305

New Member
Messages
6
Through an error i made when deleting a password, i have lost the ability to make any changes on my computer as i am logged in as a user because it is the only account my software will let me sign in to. i have found a lot of help on forums and from microsoft but none work because my software will not allow me to make any changes. Since i bought the software on line, i donot have any disks or thumbdrives. when i download the Windows Media Creation Tool, my computer will not allow me to run it. am i missing something or am i just screwed. HELP!!!!!!
 

My Computer

System One

  • OS
    windows 8.1 pro
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