Windows 8 and 8.1 Forums


Creating new user account error

  1. #1


    Posts : 53
    Windows 8.1 Pro

    Creating new user account error


    Hi all,

    I have a standard administrator account in my name in C:\user and a guest account and both accounts are working fine.Now when i try to create a new local account say "test",i cant log in to that account and gives me error "User Profile Service failed the sign in.User profile cant be loaded"

    I get the same error if i create built in administrator account using "net user administrator /active:yes" and then try logging into the administrator account.

    I tried to follow Brink's tutorial about fixing corrupted user profiles but in regedit i cant find the SID with .bak extension and such.

    I have no clue what to do next.

    TIA

      My System SpecsSystem Spec

  2. #2


    Posts : 22,577
    64-bit Windows 10


    Hello dreamer,

    Unfortunately, a user's profile is not created until the first time you are able to successfully sign in to the account.

    You might see if doing a system restore using a restore point dated before you started getting this user profile error to see if it may help.

    If not, then you may need to refresh Windows to fix it.
      My System SpecsSystem Spec

Creating new user account error
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