Windows 8 and 8.1 Forums

Random hidden account

  1. #1

    Posts : 4
    Windows 7

    Random hidden account

    I have no idea how this happened the bama account i want to delete it does not show in the users in control panel and im trying to do a factory reinstall all i get is a black screen when i click restore or refresh when laptop resets . any help would be much appreciated.
    Attached Thumbnails Attached Thumbnails Untitled.png  

      My System SpecsSystem Spec

  2. #2

    Posts : 4
    Windows 7

    simply put all i wanna do is do a factory reinstall via the partition on the hd. when i try all i get is a black screen. i figured maybe this hidden account has something to do with it
      My System SpecsSystem Spec

  3. #3

    Posts : 22,582
    64-bit Windows 10

    Hello Misfit,

    Are you able to reset Windows using OPTION TWO below?

    Reset Windows 8
      My System SpecsSystem Spec

Random hidden account
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