Windows 8 and 8.1 Forums

Deleted Guest Account folder

  1. #1


    Posts : 6
    Windows 8

    Deleted Guest Account folder


    Hello!
    I was cleaning my system of useless files and I seemed to have mistakenly deleted the Guest account folder in C:\Users

    I have tried scanning for file errors on system in all the ways I could think of, restarting computer, turning guest account on and off, both of the previous 2 combined, re-installing all windows updates and searching for an online solution but still when I try to log in to the Guest account it says something like "Could not load account".
    I cannot restore system to an earlier state as I have done quite important things on this computer.

    I was thinking maybe someone could upload a Guest folder packed in an archive so I can use that to replace it?

    using standard windows 8 64-bit
    Please help!

      My System SpecsSystem Spec

  2. #2


    Posts : 22,565
    64-bit Windows 10


    Hello TornadoStorm, and welcome to Eight Forums.

    Deleting the "C:\Users\Guest" folder would only delete the account's profile, and not the account itself. See if this may be able to help.

    1) Turn off and disable the Guest account.
    2) Restart the computer.

    3) Turn on the guest account.
    4) See if you are able to sign in to the guest account.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Quote Originally Posted by Brink View Post
    Hello TornadoStorm, and welcome to Eight Forums.

    Deleting the "C:\Users\Guest" folder would only delete the account's profile, and not the account itself. See if this may be able to help.

    1) Turn off and disable the Guest account.
    2) Restart the computer.

    3) Turn on the guest account.
    4) See if you are able to sign in to the guest account.
    Thank you

    I have already noted that I did that and it hasn't worked :/
    Would it be alright if you could upload a Guest folder so that I could download it and place the folder?
      My System SpecsSystem Spec

  4. #4


    Posts : 22,565
    64-bit Windows 10


    I'm afraid that would most likely not work.

    What was the full error message you got when trying to sign in to the Guest account?
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    Quote Originally Posted by Brink View Post
    I'm afraid that would most likely not work.

    What was the full error message you got when trying to sign in to the Guest account?
    The error message was: "The user profile service failed the sign-in. User profile cannot be loaded."
    That was all the text that displayed on the login screen along with the image of the Guest account profile picture.
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8


    I have just found out that I cannot login to any other accounts apart from one administrator account on this computer
    It doesn't seem to create the folder in C:\Users for new accounts I create and it shows the same error as trying to login to the Guest account! Could this be some sort of virus or have I done something wrong to my computer?
      My System SpecsSystem Spec

  7. #7


    Posts : 22,565
    64-bit Windows 10


    In that case, see if you may be able to use OPTION ONE in the tutorial below to fix this error.

    User Profile Service failed the sign-in - Fix in Windows 8
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    Windows 8


    Quote Originally Posted by Brink View Post
    In that case, see if you may be able to use OPTION ONE in the tutorial below to fix this error.

    User Profile Service failed the sign-in - Fix in Windows 8
    I do not see any entry that matches any of my accounts exept the one I am using now that sin't affected
      My System SpecsSystem Spec

  9. #9


    Posts : 22,565
    64-bit Windows 10


    The long SID key with 501 at the end is used for the "Guest" account. Delete any key for it, restart the PC, to see if that may help with the Guest account when turned back on afterwards.

    If that fails, then I'm not sure what else may help other than a system restore using a restore point dated before this started.
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8


    Quote Originally Posted by Brink View Post
    The long SID key with 501 at the end is used for the "Guest" account. Delete any key for it, restart the PC, to see if that may help with the Guest account when turned back on afterwards.

    If that fails, then I'm not sure what else may help other than a system restore using a restore point dated before this started.
    I wasn't able to find one of those either :/ I guess the best I can do right now is to just backup my files somewhere on a separate device and then restore. Thank you for your support though! I appreciate it
      My System SpecsSystem Spec

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